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Chief Information Officer

Chief Information Officer

US Patent and Trademark OfficeAlexandria, VA, United States
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The United States Patent & Trademark Office (USPTO) is headquartered in Alexandria, VA. The mission of the USPTO is to promote innovation and competitiveness by providing quality and timely examination and issuance of patent and trademark applications, guiding domestic and international intellectual property policy, and delivering intellectual property information and education worldwide.

This job is open to :

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Senior executives

Individuals looking for an executive-level job and who meet the five Executive Core Qualifications (ECQs).

Duties

The Chief Information Officer (CIO) plays a pivotal role in shaping the future of technology and innovation at the USPTO. As the principal advisor to the Under Secretary for Intellectual Property and Director of the USPTO, the CIO drives the strategic use of information technology to transform business operations, enhance efficiency, and strengthen mission delivery.

As the CIO, you will :

  • Provide visionary leadership and oversight for the development, implementation, security, and modernization of USPTO’s information systems and data assets.
  • Ensure that cutting-edge technology and cybersecurity excellence empower the agency’s mission to foster innovation and protect intellectual property worldwide.
  • Lead and inspire an IT workforce, fostering a culture of innovation, collaboration, and technical excellence.
  • Champion the adoption and integration of emerging technologies – including artificial intelligence (AI), automation, and advanced analytics to drive innovation and operational efficiency.
  • Direct the agency’s cloud and infrastructure strategy, including hybrid and multi-cloud environments, to ensure scalable, secure, and resilient digital capabilities.

If you are ready to lead at the highest levels of government and have the vision, expertise, and commitment to drive transformative technology initiatives, we encourage you to apply and help advance the mission of the United States Patent and Trademark Office.

Requirements

Conditions of employment

  • Must be a U.S. Citizen
  • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. To verify registration visit SSS.gov.
  • May be required to successfully complete a 1-year SES probationary period.
  • A Financial Disclosure Report, OGE-278, and the supplemental form, Confidential Statement of Employment and Financial Interest is required within 30 days after the selection for this position.
  • You will be required to obtain and maintain an interim and / or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
  • Must participate in the direct deposit pay program.
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
  • May be subject to pre-employment and random drug tests.
  • Qualifications

    To meet the minimum qualification requirements for this position, you must show that you possess the five Executive Core Qualifications (ECQs) and two Technical Qualifications (TQs) , listed below in your resume. NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit will not be reviewed and will be disqualified. Your resume should include examples of experience, education, and accomplishments applicable to the qualifications. If your resume does not demonstrate evidence of these qualifications, you may not receive consideration for the position.

    TECHNICAL QUALIFICATIONS (TQs)

    Your resume should demonstrate accomplishments that would satisfy the technical qualifications.

    TQ 1 : Demonstrated leadership ability and expert knowledge to lead strategic and tactical enterprise-wide information technology operations, programs, products, and projects across a large, multifunctional technical organization which includes a blended workforce consisting of employees and contractors / vendors.

    TQ 2 : Expert knowledge of and demonstrated experience in state-of-the-art information processing, solution architecture / design / engineering, data center operations, cloud infrastructure and services, information security, distributed digital voice and data networks, service desk operations, collaboration tools, and mobile computing.

    EXECUTIVE CORE QUALIFICATIONS (ECQS)

    In addition to the Technical Qualification requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs, you may not receive further consideration for the position.

    ECQ 1 : Commitment to the Rule of Law and Principles of the American Founding : Requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people.

    ECQ 2 : Driving Efficiency : Involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades.

    ECQ 3 : Merit and Competence : Involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality.

    ECQ 4 : Leading People : Involves the demonstrated ability to lead and inspire a group toward meeting the organization’s vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable.

    EQ 5 : Achieving Results : Involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors.

    Note : If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP) or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50, Certification by OPM’s SES Qualifications Review Board (QRB)) or your eligibility for noncompetitive appointment to the SES.

    Education

    There is no education requirement for this position.

    Additional information

    This is a Non-Bargaining Unit position.

    Except as prohibited by law, all applicants tentatively selected for positions needing a Top-Secret Clearance will be required to submit to a urinalysis to screen for illegal drug use prior to appointment and, if appointed, the incumbent will be subjected to random drug testing procedures.

    The USPTO participates in E-Verify. For more information on E-Verify, please visit https : / / www.e-verify.gov.

    Veteran’s preference does not apply to the Senior Executive Service.

    Organizational and geographical mobility is essential in developing and managing SES leaders and generally is a key to advancement. Therefore, applicants are expected to be mobile and once appointed SES members, may be reassigned at the discretion of the appointing authority.

    OPM must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, Schedule G, or Non-career SES employees in the executive branch. If you are currently, or have been within the last 5 years, a political appointee, you must disclose that to the Human Resources Office.

    USPTO Job Applicants requiring reasonable accommodation for any part of the application and hiring process should request accommodation(s) from the USPTO at http : / / www.uspto.gov / accommodation.

    The United States Patent and Trademark Office is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. If you believe that you have been discriminated against and would like to file an EEO complaint, you must do so within 45 days of the date of the alleged discriminatory act. Claims of employment discrimination must be submitted to the attention of the USPTO’s Office of Equal Employment Opportunity via email (oeeo@uspto.gov) or phone (571-272-8292).

    Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

    Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    How you will be evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Once the application process is complete, a review of your resume and supporting documentation will be conducted. If you meet minimum qualifications, your Application Package will be further reviewed to determine if you possess the Executive Core Qualifications (ECQs) and the Technical Qualifications (TQs) listed above. ECQs and TQs must be thoroughly addressed within your 2-page resume. Separate narratives will not be accepted or reviewed. Highly Qualified applicants may undergo one or more interviews and may be referred to the selecting official for further consideration.

    Upon selection, if not already a member of the SES serving under a career appointment, the individual selected must have his / her executive qualifications certified by the U.S. Office of Personnel Management’s SES Qualifications Review Board (QRB) before appointment to this position. The selected individual’s application will be forwarded to OPM for review and certification by the QRB, unless the selectee provides evidence of their noncompetitive status (i.e., a current SES, OPM QRB certified SESCDP graduate, or SES reinstatement eligible). Upon QRB certification, the selected individual will be required to serve a one-year probationary period. For more information regarding the SES, got to https : / / www.opm.gov / policy-data-oversight / senior-executive-service / .

    Required Documents

    A complete application includes items described below. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).

    Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants.

    1. RESUME : All applicants are required to submit a resume limited to 2-pages, pdf format no less than 11pt font and 0.8 margins , showing all relevant experience. Applicants seeking initial career appointment to the Senior Executive Service (SES) must include evidence of the ECQs and TQs.

    2. ADDITIONAL REQUIRED DOCUMENTS : Applicants are required to submit the following supporting documentation if applicable :

  • CURRENT OR FORMER SES MEMBERS : Must provide your SES appointment SF-50 (Notification of Personnel Action (or equivalent)), or SF-50 showing career SES reinstatement eligibility.
  • SES CANDIDATE DEVELOPMENT PROGRAM (SESCDP) GRADUATES : Verification of successful completion of an OPM-approved SESCDP and OPM SES QRB certification.
  • CURRENT FEDERAL CIVIL SERVICE EMPLOYEE : Must provide a copy of your SF-50 (Notification of Personnel Action) or equivalent.
  • 3. ACTIVE DUTY SERVICE MEMBER : Active Duty Service Members are required to submit a statement of service printed on command letterhead and signed by the command. The statement of service must provide the branch of service, rate / rank, all dates of service, the expected date of discharge and anticipated character of service.

    Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents contain personal information such as SSN and DOB and some documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove said personal information before you submit your application. You must provide an un-sanitized version of the documents if you are selected.

    How to Apply

    You must submit the documentation specified in the Required Documents section.

    To receive consideration, the complete application package must be submitted by 11 : 59 PM (EST) on the closing date.

  • Select Apply. If you are not logged in, you will be prompted to log in or create an account. Then prompted to Start the Application Process by selecting “Start Application”.
  • Add your two-page resume.
  • Select the documents you want to be included in this application.
  • Review the package to acknowledge that your documents were reviewed.
  • After reading and certifying the application is true and submitted in good faith, select “Continue to Agency Site.”
  • Follow onscreen prompts and instructions to complete your application.
  • Add the supporting documents by indexing your documents with the dropdown. Upload any missing documents or optional documents.
  • Review and Submit Application.
  • While logged in, you can check the status of your application by selecting “+” next to the job title for this position.
  • You can review or revise your application at any point during the open period of the announcement. To update an application, you should log into your USAJOBS account and select “+” next to the job title for this position. Select “Update Application” for this job.
  • Agency contact information

    Michelle Crawley

    Phone

    571-270-5787

    Email

    michelle.crawley@uspto.gov

    Address

    EXRD – Office of the Chief Information Officer

    Office of Human Resources

    Mail Stop 171

    P.O. Box 1450

    Alexandria, VA 22313-1450

    US

    Next steps

    The USPTO will conduct a qualifications evaluation of applicants who submit the required material. Qualified applicants will be rated and ranked by an executive-level rating panel. Best-qualified candidates will be referred to the hiring official for further consideration and possible interview. You will be notified of the outcome after the completion of the selection process.

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    Chief Information Officer • Alexandria, VA, United States

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