Quality Manager

Overview

The Quality Manager reports directly to the General Manager or Operations Manager, depending on the site, and indirectly to the Global Quality Director for guidance on rules, tools and processes. The role is responsible for Quality Control and Quality Assurance functions and ensures compliance with manufacturing processes and the Business and Quality Management System, including receiving inspection, in-process inspection, final inspection, first article inspection (FAI), internal auditing, CAPA, and feedback to management. The Quality Manager leads continuous improvement, collaborates with customers, supports internal and external audits, and oversees all Quality Control and Quality Assurance functions and processes for the site. This position focuses on process improvement, data collection and reporting, and cross-functional collaboration with customers and teams.

Essential Functions

Improvement

• Reviews specifications, standards and / or test plans of customer designs, and reports feedback to operational management.
• Reviews, implements, and follows up with corrective action requests derived from customer complaints, customer returns, and / or actions as assigned.
• Develops and implements written work instructions, forms and other controlled documents.
• Leads audits to ensure customer, industry and local and company-wide compliance to specified standards.

Teamwork and Communication

Analysis and Review

Other

Qualifications

Education / Knowledge / Skills

Seniority level

Employment type

Job function

Industries

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