Director of Quality and Safety

Job Description

Job Description

La Rabida Children’s Hospital is hiring a full-time Director of Quality and Safety in Chicago, IL.

At La Rabida Children’s Hospital, our mission is simple : we’re dedicated to maintaining and improving the quality of life for each of our patients with complex conditions, disabilities, and chronic illness. The path to completing this mission, however, is often complicated. Fortunately, we’ve got the best team around. If you are looking for your next career opportunity to partner with a compassionate multidisciplinary collaborative team, we have the job for you.

Job Summary :

We are a small children’s acute care hospital focused on treating complex medical conditions, chronic illnesses, developmental disabilities, and abuse and trauma.

The Director of Quality and Safety reports to the Chief Nursing Officer and matrixed to the Chief Medical Officer. Under general supervision and within La Rabida’s Children’s Hospital established policies and procedures, develops, directs, coordinates, and evaluates the comprehensive care transformation activities leading to core measure performance, physician peer review, and professional practice evaluation processes as well as addressing and investigating patient safety events and working to implement corrective actions as necessary to enhance the culture of safety. This leader will lead the implementation and optimization of the quality and safety program. This leader serves as the safety champion for the organization and will define / lead the safety initiatives for the organization.

As the Director of Quality and Safety you will :

• Lead a highly skilled team of quality and patient experience specialists focused on meeting customer needs and exceeding their expectations.
• Oversee and review selected quality issues and provide guidance for staff to lead investigations of critical events.
• Lead clinical reviews with evidenced based systems such as, Apparent Cause Analysis (ACA)Root Cause Analysis (RCA) / FMEA team projects using methodologies and tools utilized at La Rabida Children's Hospital and facilitates development of corrective action plans when indicated; and oversight and monitoring as appropriate.
• Assist and supports the development of reports submitted to regulatory and accrediting agencies including the Department of Health, the Joint Commission, and others as directed by the Director of Regulatory, Risk and Compliance.
• Oversee and review selected quality and service issues and provide guidance for staff to initiate improvement efforts for optimized performance
• Participate in Medical Staff department meetings and serves as resource for the dissemination of information related to internal and external peer review requirements.
• Coordinate and align all core quality functions for quality and operational excellence and support the quality committee structure for the hospital
• Works with hospital leaders to develop, measure, analyze and implement process improvement initiatives utilizing quality strategies scaled for efficiency and purpose
• Manage clinical and patient safety data needs and leads team(s) toward implementing successful improvement strategies
• Develop customer service training for onboarding and ongoing training as well as just-in-time curriculum content for new initiatives.
• Coordinates and supports the implementation of improvement tactics in alignment with organizational priorities. Identifies and presents best practices and other tactics needed to improve performance. Educates frontline staff and other key stakeholders on tactics and execution. Monitors and makes suggestions to improve best practices and their integration into existing systems.
• Serve as a liaison to the Board Quality committee and to the Medical staff departments for coordination of quality improvement actions involving patient care processes and physician processes. Promotes meaningful communication and performance improvement information among and between La Rabida and the Medical Staff

What we need from you :

What you will receive :

Compensation : $130k-$166k

Who we are :

La Rabida is a place unlike any other. We understand the needs of families with children dealing with the most serious or complicated of conditions. With teams of the best healthcare providers in Chicago, we give continuous, comprehensive care, education and support, helping families face their unique obstacles head on.

La Rabida Children’s Hospital is very proud to be an Equal Employment Opportunity Employer.