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Community Manager Job at Elevator, a Co-Warehousing Community in Kansas City

Community Manager Job at Elevator, a Co-Warehousing Community in Kansas City

MediabistroKansas City, MO, United States
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Community Manager @ Elevator ( www.elevatorspaces.com )

About Elevator

Elevator’s purpose is to elevate small businesses and communities . We are a co-warehousing community that provides flexible, purpose-built warehousing spaces with logistics support. We help modern e-commerce companies, makers, creatives, and startups grow and thrive.

The Role

We are seeking two Community Managers to co-lead the Elevator community and building site in downtown Des Moines. This role is about driving membership growth, retention, and building a thriving community . The ideal candidate is driven by results, community, and making an impact .

The Community Manager takes pride in being an ambassador for Elevator and reinforcing our company values with the team and member community. Elevator’s five values are : Always Growing, World-Class Hospitality, Steadfast Positivity, Focused on Results, and Disciplined Excellence.

This is a unique opportunity to own the outcomes of an Elevator location, from sales and revenue growth to operational excellence, and community culture . A successful Community Manager will have opportunities for career advancement as Elevator continues to grow.

Job type : Full-Time

Pay : $43,000 - $48,000 per year.

Key Responsibilities

  • Achieve occupancy and revenue targets : Track data on occupancy, retention, and revenue growth while executing strategies to attract and retain members.
  • Own the sales pipeline : Drive member recruitment through outreach (calls, social media, and emails), tours, networking, and following up with leads.
  • Give tours and close deals : Convert prospective members through consultative selling, clearly demonstrating the value of Elevator.
  • Lead retention efforts : Ensure members stay and grow within Elevator by actively engaging with them and addressing their needs.

2. Community Building & Member Engagement

  • Exhibit company values : World-class hospitality, steadfast positivity, always growing, focused on results, and disciplined excellence. Members should feel cared for, respected, and uplifted after interacting with the Community Team.
  • Foster a connected, collaborative culture : Proactively introduce members to each other and create opportunities for partnerships.
  • Host meaningful events : Plan and run networking events, educational workshops, and community gatherings that bring value to members (2-3 events per month).
  • Be the face of Elevator Des Moines : Serve as the primary contact and trusted advisor for members, ensuring a high level of satisfaction. Represent Elevator in the community of Des Moines outside of the building.
  • 3. Operations and Management

  • Take full ownership of location performance : Oversee member experience, operational efficiency, cleanliness, and financial health of the building.
  • Manage revenue operations : bill runs, follow up with members behind on payments, and report on metrics.
  • Manage facility operations : Ensure the building is fully functional, including scheduling maintenance work, ordering supplies, and managing sub contractors (e.g., cleaners, plumbers, etc.).
  • Light logistics : Oversee incoming and outgoing mail, small parcel, and freight shipments to support members’ businesses.
  • Work with HQ teams : Collaborate with the Chief Revenue Officer and leadership teams to align your location with company-wide objectives.
  • Provide feedback to HQ : Share insights from your location to help shape broader company strategy, service offerings, and operational improvements.
  • Problem solve in real time : Address issues with members, employees, and the building quickly and effectively.
  • Run location meetings : Lead meetings with the HQ team to align and report metrics on membership growth, revenue, expenses, and activity in the building and community.
  • Ideal Candidate Profile

  • Proven sales experience with a track record of hitting and exceeding revenue goals.
  • Customer-first mindset with a passion for helping entrepreneurs grow.
  • Strong problem-solving skills and the ability to adapt in a fast-paced environment.
  • Community-oriented : Joy from engagement, events, and relationship-building.
  • Excellent communication skills to interact effectively with members, staff, and external partners.
  • Highly accountable and resourceful with a bias toward action .
  • Operational excellence : Experience in facilities management or business operations is a plus.
  • Experience in HubSpot is a plus.
  • Paid time off
  • Health insurance
  • Vision insurance
  • Equity compensation
  • Eligible for annual bonus
  • Why Join Elevator?

  • Opportunity for growth in a fast-scaling company.
  • Direct impact on the success of small businesses and the local economy.
  • A leadership role where you own the outcomes of a dynamic and high-energy space.
  • A chance to shape the future of co-warehousing and small business communities.
  • Hands-on training in sales, hospitality, and scalable operations.
  • Annual company-wide offsite retreats.
  • Join a culture-driven organization that cares about you outside of your role at Elevator.
  • A Belief in Better

    Every vibrant city needs a thriving entrepreneurial class. At Elevator, we believe in doing well while doing good. Elevating small business owners positively impacts the surrounding community, increases revenue to neighboring businesses, and creates long-term economic impact.

    Seniority level

    Seniority level

    Entry level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Marketing and Sales

    Industries

    Warehousing and Storage

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    Community Manager • Kansas City, MO, United States