Talent.com
Senior Customer Experience Specialist

Senior Customer Experience Specialist

VirtualVocationsWorcester, Massachusetts, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Customer Experience, Senior Specialist (Product).

Key Responsibilities

Handle approximately 40 product and technical support tickets daily with accuracy and empathy

Manage and update product-focused content in the customer knowledge base

Collaborate with engineering and product teams to report bugs and surface customer insights

Required Qualifications

3+ years of experience on a SaaS CX team with technical and product-related support responsibilities

Highly organized with strong time and project management skills

Tech-savvy and quick to learn new tools and systems

Proactive, accountable, and results-driven with a focus on customer needs

Ability to develop a deep understanding of the product and support internal teams

serp_jobs.job_alerts.create_a_job

Customer Experience Specialist • Worcester, Massachusetts, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Customer Success Manager, SMBBurlington, Massachusetts

Customer Success Manager, SMBBurlington, Massachusetts

SimilarwebBurlington, MA, US
serp_jobs.job_card.full_time
At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 5,300 custome...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
part time customer experience coordinator

part time customer experience coordinator

TJXDedham, MA, US
serp_jobs.job_card.part_time
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Associate

Customer Success Associate

Baystate InterpretersGardner, MA, US
serp_jobs.job_card.full_time
Baystate Interpreters is seeking a dynamic and motivated Customer Success Associate to join our growing team.In this pivotal role, you will play a key part in promoting and growing our suite of lan...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Experience Team

Customer Experience Team

MichaelsBellingham, MA, US
serp_jobs.job_card.full_time +1
Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Program ManagerFramingham, MA

Customer Program ManagerFramingham, MA

Definitive HealthcareFramingham, MA, US
serp_jobs.job_card.full_time
At Definitive Healthcare, our passion is to transform data, analytics and expertise into healthcare commercial intelligence. We help clients uncover the right markets, opportunities and people, so t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Part time Customer Experience Mgr

Part time Customer Experience Mgr

MichaelsNewton, MA, US
serp_jobs.job_card.part_time
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Manager

Customer Success Manager

Re : Build ManufacturingFramingham, MA, US
serp_jobs.job_card.permanent
Our aim at Re : Build is to rejuvenate the American manufacturing sector, providing growth opportunities for our staff and local communities. We bring to bear deep professional expertise and a candid,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Part-Time Customer Experience Manageer

Part-Time Customer Experience Manageer

MichaelsBellingham, MA, US
serp_jobs.job_card.full_time +1
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Version2.ai Customer Success Manager

Version2.ai Customer Success Manager

GivzeyNewton, MA, US
serp_jobs.job_card.full_time
Givzey's Customer Success Managers are the backbone of our relationships with our customer base.Each is responsible for managing a defined book of business to ensure customers successfully deploy, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
FT Customer Experience Coordinator

FT Customer Experience Coordinator

TJXLowell, MA, US
serp_jobs.job_card.full_time
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Specialist

Customer Experience Specialist

US Swim School AssociationMilford, MA, US
serp_jobs.job_card.full_time
Customer Experience Specialist.A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure "survival ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Sales Support Admin

Sales Support Admin

Raven RidgeNashua, NH, US
serp_jobs.job_card.full_time
Sales Support Admin needed for full-time position in Nashua, NH offering 50-55K, medical, dental, vision, 401K, PTO, holidays, and more! This is a great opportunity for those with 2+ years experien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Sales Support Coordinator

Senior Sales Support Coordinator

WatersMilford, MA, US
serp_jobs.job_card.full_time
Tuesday Thursday), the individual will support internal / external customers, Americas field sales / service organizations, in-house personnel and technical / sales. Specifically, the Sales Support Repre...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success ManagerRemote / Newton, MA / Denver, CO

Customer Success ManagerRemote / Newton, MA / Denver, CO

PaytronixNewton, MA, US
serp_jobs.job_card.full_time
Paytronix is a cloud-based digital guest engagement platform for the hospitality industry.Our innovative, unified platform provides loyalty programs, online ordering, gift cards, branded mobile app...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Manager

Customer Success Manager

MagnaLowell, MA, US
serp_jobs.job_card.permanent
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Experience Specialist

Customer Experience Specialist

British Swim SchoolMilford, MA, US
serp_jobs.job_card.full_time
Customer Experience Specialist.A position at British Swim School is more than just a job; it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure "survival ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Manager

Customer Success Manager

StratasysWaltham, MA, US
serp_jobs.job_card.full_time
Stratasys is a world leader in 3D printing! Stratasys is leading the global shift to additive manufacturing with innovative 3D printing solutions for industries such as aerospace, automotive, consu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Coordinator

Customer Experience Coordinator

TJXChelmsford, MA, US
serp_jobs.job_card.full_time
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Advisor-1

Customer Advisor-1

CarMaxWestborough, MA, US
serp_jobs.job_card.full_time
Customer Service Representative.Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Experience Coordinator (Full Time) - Shrewsbury, MA

Customer Experience Coordinator (Full Time) - Shrewsbury, MA

Veterinary Emergency Group (VEG)Shrewsbury, MA, US
serp_jobs.job_card.full_time
Customer Experience Coordinator (Full Time) - Shrewsbury, MA.Join our team to enhance customer satisfaction and drive positive experiences in Shrewsbury, MA.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days