Payments Representative

Join the Best "UNION" Credit Union Around!

In 1964, OE Federal Credit Union opened its doors to serve union members with a simple goal of providing a better alternative to banks. A credit union is more than a financial institution. We are a community, a family. Our teams are our greatest asset, we are energetic, dynamic, and passionate about assisting our members with financial wellness. Built on a foundation of union pride, OE Federal is a 1.5 billion company and the country's largest labor-based credit union serving more than 115,000 members nationwide!

Our People Make the Difference! Are you looking to take on a dynamic and challenging role? OE Federal is seeking to hire a Payment Representative!

Your Purpose You will be responsible for expanding and maintaining the credit union's relationship with members by processing electronic ACH payment files, processing check clearing files / returns, processing check deposits / returns and processing wire requests.

Position Duties and Responsibilities To succeed in this position, you must be able to satisfactorily perform common and uncommon occurrences of each of the following under general supervision from your manager :

• Process member domestic and international wire transactions.
• Process member check deposits through both the mail and mobile deposit channels.
• Process returns on member check deposits.
• Process employee support requests related to Zelle and online banking ACH transfers.
• Create, maintain and post Automated Clearing House (ACH), check clearing / returns and process related exceptions.
• Process online banking ACH external transfers.
• Process ACH stop payments and WSUTs.
• Collaborate seamlessly with colleagues across departments and branches to deliver optimal and efficient service to our members. Uphold a standard of professionalism actively fostering positive relationships internally and externally.
• Develop and maintain a comprehensive understanding of the credit union's products and services, ensuring compliance with applicable Federal and State laws, Credit Union banking regulations, and OE Federal Credit Union's policies and procedures and current promotions.
• Perform other related duties as assigned.

Position Qualifications and Skill Requirements High School Diploma / GED and minimum 2 years of work experience in a similar role required. Excellent interpersonal, verbal and written communication skills required. Excellent attention to detail required. Proficiency with Microsoft Word, Excel and Outlook preferred.

Salary Range : $20.84 - $28.71

OE Federal Credit Union offers competitive compensation. The offered salary considers experience, education, training, internal peer equity, job location and other business considerations when extending an offer. The salary outlined is based on working in Livermore, CA. The salary range will adjust to the applicant's work location. In addition to competitive salaries :

Find your team, find your fit! If you think this job is the right fit for you, fill out our on-line application. Our application is pretty simple - you upload your resume and answer a few job-related questions. When you have completed the application, your information will be sent to our recruiting team.

OE Federal Credit Union partners with TQC to support our recruiting and hiring needs. TQC is a talent and acquisition firm acting as an extension of our HR team. When applying for a role with OE Federal, you may be contacted by TQC.