Talent.com
Customer Sales & Service Representative

Customer Sales & Service Representative

Applied Industrial TechnologiesDuluth, MN, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Customer Service Representative

Want to use your customer service skills to solve real world problems?

Want to free up your weekends & evenings and instead work Monday through Friday?

Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?

How about all of the above AND benefits, paid time off and even tuition reimbursement?

Customer service professionalsdon't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.

You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and / or solutions especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.

This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.

Just some of the things you'll be doing on a daily basis :

  • Assist customers by phone and in person at our facility
  • Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
  • Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
  • Process quotes, take orders and provide post-order service

Requirements :

Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.

Specific qualifications for the role include :

  • 6 months of customer service experience preferred
  • Desire to increase knowledge in industrial distribution products
  • Excellent telephone skills
  • Ability and desire to learn new systems and processes quickly
  • Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
  • High school diploma or equivalent
  • Valid driver's license and clean driving record (MVR)
  • SAP / ERP experience, preferred but not required
  • Some knowledge of industrial distribution products and hydraulics, preferred but not required
  • Salary & Benefits :

    Starting Salary : In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $40k-$60k per year. This includes hourly ($18-$24) based on experience, as well as quarterly and monthly bonus opportunities based on performance. No specific amount is guaranteed.

    Benefits :

  • Base salary and bonus opportunities
  • Health, vision, and dental coverage, 401(k) w / company match
  • Paid vacation, sick time, and company holidays
  • Tuition reimbursement
  • Personalized training and development program
  • Career development and advancement opportunities
  • Build a rewarding career with a global leader in industrial distribution!

    Founded in 1923, Applied Industrial Technologies (NYSE : AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

    Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

    serp_jobs.job_alerts.create_a_job

    Customer Service Sales Representative • Duluth, MN, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Insurance Sales Representative - Bonuses and Travel Incentives

    Insurance Sales Representative - Bonuses and Travel Incentives

    Platinum Supplemental InsuranceDuluth, Minnesota
    serp_jobs.job_card.full_time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Rep

    Customer Service Rep

    LoanMax Title LoansSuperior, WI, US
    serp_jobs.job_card.full_time
    Customer Service Representatives.Full Time Positions- Monday to Friday 10am to 6pm.Saturday schedule of 9am to 2pm.Best of all Never Work on Sundays!. Must be Able to Work Full Time.Must have a High...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Representative (Remote)

    Sales Representative (Remote)

    American Income LifeDuluth, MN, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    American Income Life is growing! We are seeking ambitious individuals who are driven to build their own business while also leaving a positive impact within the community they serve.American Income...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative - 50k-60k / Year - Work From Home

    Customer Service Representative - 50k-60k / Year - Work From Home

    Spade Recruiting USATwo Harbors, Minnesota
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    U-HaulSuperior, WI, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Entry Level Insurance Sales Representative - Bonuses and Travel Incentives

    Entry Level Insurance Sales Representative - Bonuses and Travel Incentives

    Platinum Supplemental InsuranceDuluth, Minnesota
    serp_jobs.job_card.full_time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Minnesota Sales Representative

    Minnesota Sales Representative

    Dinges Fire CompanyTwo Harbors, MN, US
    serp_jobs.job_card.full_time +1
    To plan and carry out all sales activities on assigned accounts or areas.Responsible for ensuring customer satisfaction and managing quality of product and service delivery.Develop relationships wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sales Representative - Vehicle Required

    Sales Representative - Vehicle Required

    Platinum Supplemental InsuranceDuluth, Minnesota
    serp_jobs.job_card.full_time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Representative

    Sales Representative

    Schaeffer Manufacturing-Schaeffer's OilDuluth, MN, US
    serp_jobs.job_card.full_time
    Be Your Own Boss with Schaeffer Oil.Are you a hardworking, self-motivated people person with an entrepreneurial spirit? Schaeffer Oil is seeking independent. We’ll give you the training, tools...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Entry Level Customer Service / Sales

    Entry Level Customer Service / Sales

    Global EliteDuluth, MN, US
    serp_jobs.job_card.full_time
    Entry Level Customer Service / Sales.Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work envi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Representative - Completed Training Required

    Sales Representative - Completed Training Required

    Platinum Supplemental InsuranceDuluth, Minnesota
    serp_jobs.job_card.full_time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative Nights

    Customer Service Representative Nights

    Planet FitnessMaple, WI, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and gue...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales and Service Assistant Manager

    Sales and Service Assistant Manager

    US Storage CentersDuluth, MN, US
    serp_jobs.job_card.full_time
    Sales And Service Assistant Manager.Be a part of a diverse and inclusive team that values you as a person!.Previous retail, restaurant, fast food, hospitality, customer service / sales or self-storag...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sales Representative - Bonuses and Travel Incentives

    Sales Representative - Bonuses and Travel Incentives

    Platinum Supplemental InsuranceDuluth, Minnesota
    serp_jobs.job_card.full_time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Representative B2B

    Sales Representative B2B

    Mitchell 1 / division of Snap-on ToolsDuluth, MN, US
    serp_jobs.job_card.full_time
    Mitchell 1 (a division of Snap-on Inc.Independent Sales Contractor / 1099 position : .This is an excellent opportunity if you enjoy working independently and seek a high-paying commission-based busines...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sales Representative - Facility Services

    Sales Representative - Facility Services

    CintasDuluth, MN, US
    serp_jobs.job_card.full_time
    Sales Representative - Facility Services.Cintas is seeking a Sales Representative to focus on new business-to-business account development in our Facility Services Division.Responsibilities include...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Representative

    Sales Representative

    Great Day ImprovementsDuluth, MN, US
    serp_jobs.job_card.full_time
    Champion Window - Sunroom & Window Sales Representative.Leads Provided / No Cold Calling / Paid Training.Champion is seeking experienced sales consultants in the home improvement industry for Sunro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Planet FitnessMaple, WI, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and gue...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30