Case Manager

Job Description

Job Description

Description : Join a Mission. Build a Future. Save Lives.

At First Steps Recovery, we don’t just offer jobs — we offer purpose. As a leading, accredited behavioral health and substance use disorder treatment facility, our work changes lives daily. If you're driven by compassion, grounded in integrity, and thrive in a supportive, recovery-focused environment, you're exactly who we’re looking for. When you join First Steps Recovery, you become part of a tight-knit, multidisciplinary team that values empathy, growth, and evidence-based care. Whether you’re working directly with clients or behind the scenes, every role here matters — and every day is an opportunity to make a difference.

Besides being an amazing company to work for, we also offer :

• Medical, Dental, Vision benefits for full time employees
• PTO / Sick Leave Plans for full time and part time employees
• Free Employee Assistance Program for full time and part time employees
• Free Legal consultations and benefits for full time and part time employees
• Free Life Insurance for full time employees
• Generous 401K program for full time and part time employees

If you're ready to be part of something bigger, we invite you to take your next step with us!

POSITION SUMMARY

Case Managers are responsible for coordinating and providing case management services, group sessions, individual sessions and intake assessment services to resident as well as Legal assistance, FMLA / STD and EDD assistance. The Case Manager provides development of resident resources, vocational counseling, discharge / continuing care planning, and placement of residents. The Case Manager works with the treatment team to plan and coordinate the resident’s progress through the continuum of care.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions :

Requirements : Competencies :

Education :

Experience :

Computer Skills :

Certificates & Licenses :

Other Requirements :

PHYSICAL DEMANDS

Frequently : Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs / day)

Occasionally : Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs / day)

Other Physical Demands :

WORK ENVIRONMENT

Work is performed during day and night shifts primarily in residential detox facility. This includes work in facility office as well as the grounds of the entire facility including upstairs resident rooms, clinical office, and laundry room that are accessed via staircase, and outdoor grounds. Technicians periodically drive residents in company vehicles for intakes / discharges at other treatment facilities and transportation hubs, to doctor appointments, to outings and recovery meetings. Work is often performed in emergency and stressful situations. The noise level in the work environment is usually quiet in office settings and moderate in other situations.

BLOOD / FLUID EXPOSURE RISK :

Some job tasks involve exposure to blood, body fluids and / or tissue. Staff must wear gloves and follow infectious control procedures when interacting with residents in conditions in which exposure is possible such as handling onsite urinary analysis, conducting first aid, and conducting search of resident’s belonging and person. Staff may be exposed to infectious disease, needles, and illicit substances during searches.