Assistant Manager

Job Description

Job Description

Description :

Job Summary of Assistant Store Manager :

The Assistant Manager serves as a support person for the Store Manager. He / she is fully trained in all areas of store operations. The Assistant manager position was developed to ensure that policies, and procedures, especially those relating to customer service, are adhered to in the store manager’s absence. The position will aid in reducing the store manager turnover by providing support with daily store operations. Improve customer service by staffing the stores with better-trained, higher caliber individuals during hours when the store manager is not in the store. Provide the company with a pool of qualified, well-trained individuals from which successful store managers can be drawn. Serve as a function aspiring store managers strive to achieve as they develop within our organization. Establish company-wide standard for individuals capable of managing our stores in the manager’s absence. The Assistant Manager supports the company goals by focusing on personal accountability, customer service and work efficiency.

Responsibilities of Assistant Store Manager :

CUSTOMER SERVICE

• Greet customer, Be Friendly and Helpful, Provide Prompt, Courteous Service, Thank Customer
• Set example for associates of excellent customer service
• Train and require excellent customer service from all staff
• Handle customer complaints professionally
• Maintain property and equipment to ensure customers have a safe and pleasant shopping environment.
• Suggestive Selling

ASSOCIATE DEVELOPMENT

EQUIPMENT / PROPERTY / MERCHANDISING

CONTROLS / ADMINISTRATIVE

Requirements : Requirements

PHYSICAL DEMANDS :

Job duties may change with or without notice.