Account Manager - Healthcraft Creative Solutions Job at Aegis Therapies in Frisc

Overview Account Manager - Healthcraft Creative Solutions at Aegis Therapies. Healthcraft Creative Solutions is a small but mighty team of actual humans who care deeply about helping people find health and wellness services. We are looking for someone with an authentic desire to grow, develop and cultivate meaningful connections through impactful, original marketing solutions. Healthcraft combines entrepreneurial startup culture with the stability of a strong, established company.

Responsibilities In collaboration with the Senior Account Manager, support client success and help drive positive, measurable outcomes

Manage multiple accounts, developing positive working relationships with all customer touch points

Drive client satisfaction and retention

Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign

Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal

Manage monthly campaign status documents for review

Interface with clients to recommend strategies and gather information to understand project requests

Summarize, assign, and track project requests using project management software

Coordinate project timelines and staff to ensure projects are completed on schedule, on budget, and within scope

Support new client onboarding

Coordinate support from freelancers when needed

Participate in meetings to understand objectives and support the development of strategies and goals

Facilitate preparation of presentations as needed

Qualifications Associates Degree, Bachelor’s Degree, or equivalent experience in business, administration, marketing, or related field

One (1) or more years of experience in project management or related field

Regular attendance required

Knowledge, Skills, Abilities & Behaviors Strong interpersonal and customer service skills

Detail-oriented, organized, and able to manage multiple projects on intersecting timelines

Self-starter with the ability to work independently

Familiarity with project management software (e.g., ClickUp)

Proficient in Microsoft Office, including PowerPoint

Excellent written and oral presentation skills

Ability to complete multiple assignments with minimal supervision

Maintain confidentiality of patient, employee, and company information

Professional, cooperative demeanor with patients, families, and colleagues at all levels

Strong organizational and time-management skills

Good listening skills and collaborative spirit

Ability to think creatively and innovatively

EOE Statement Aegis Therapies and its Family of Companies is committed to a diverse workforce and is an Equal Opportunity Employer. For detailed information on your rights, please visit the Equal Opportunity Employer page at https : / / aegistherapies.com / equal-opportunity-employer-provider-of-healthcare-services / .

Job Details Seniority level : Entry level

Employment type : Full-time

Job function : Sales and Business Development

Industries : Hospitals and Health Care

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