Staff AWS Connect Developer

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Join to apply for the Staff AWS Connect Developer role at Jobs via Dice

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Kforce Technology Staffing, is seeking the following. Apply via Dice today!

RESPONSIBILITIES :

Kforce has a client in Englewood, CO that is seeking a Staff AWS Connect Developer with a strong background in AWS Connect services and architecture. This role will involve designing, implementing, and maintaining complex AWS Connect solutions to enhance customer experiences. Your expertise in AWS Connect, Lambda development, AWS API Gateway, and API integrations will be instrumental in creating scalable, customizable, and integrated contact center solutions for modern business needs.

Responsibilities :

• AWS Connect Development : Design and implement contact flows, IVR menus, routing logic, and system integrations. Configure instances, queues, phone numbers, and custom contact attributes to improve customer and agent experiences
• Lambda Function Development : Write serverless functions in C# or JavaScript for tasks like dynamic call routing, backend processing, and third-party API integration within contact flows
• AWS Service Integration : Connect AWS Connect with services such as DynamoDB, S3, Lex, and Lambda to enable data storage, file handling, chatbot functionality, and custom logic execution
• API Gateway Management : Create and manage RESTful APIs using API Gateway, including secure access via authentication, authorization, and throttling policies
• Monitoring & Optimization : Use CloudWatch and other tools to track performance metrics and optimize flows, routing strategies, and system scalability
• Documentation & Best Practices : Maintain technical documentation and adhere to AWS best practices, security standards, and compliance requirements; Conduct code reviews to ensure quality and maintainability

REQUIREMENTS :

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical / dental / vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note : Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Engineering and Information Technology

Industries

Software Development

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