Job Description
Job Description
Description :
About Habitat for Humanity ReStore :
Habitat for Humanity ReStore is a nonprofit home improvement store and donation center that sells new and gently used furniture, appliances, home accessories, building materials, and more. Proceeds from ReStore sales help fund Habitat for Humanity’s efforts to provide affordable housing for families in our community. Our ReStore is a vital part of our mission, offering a fun, rewarding environment that makes a tangible impact.
- Disclaimer
- This is not an active job opening, however if you would like to submit your application and resume to be considered for a role at the ReStore when one opens, that would be great!
Position Summary
We are seeking a hardworking, motivated Associate to join our team. As an Associate, you will play an essential role in ensuring the efficient operation of the receiving area and maintaining a welcoming, safe, and organized space for staff, volunteers, and customers. You’ll be responsible for unloading donations, organizing inventory, assisting donors, and supporting general warehouse operations.
As a ReStore Associate , you may help process donations, load and unload donations and store inventory, and assist customers as needed. Tasks include cleaning, pricing, stocking, rearranging items, cashiering and providing friendly customer service at all times.
Build and maintain positive relationships with customers by providing high-quality customer serviceAnswer customer questions regarding the ReStore in general, specific items and projectsEnsure that all areas of the store / warehouse are safe, clean, organized, and safeGuard against theftOperate cash register to ring up customersAssist with the receiving of inventoryAssist customers with purchases – lifting, carrying and loading items up to 80 lbs.Move materials from warehouse to store floorEvaluate condition / acceptability of incoming donationsPrice materials to be soldDisplay merchandise in a way that maximizes salesGuide and assist volunteers as assignedGreet and assist donors with unloading items at the back dock, providing excellent customer serviceSort, inspect, and assess the quality of donated items, ensuring all items meet ReStore standardsOrganize and store incoming inventory in designated areas, optimizing space and maintaining cleanlinessWork closely with ReStore staff to identify high-demand items and support store merchandising effortsMaintain safety and cleanliness of the back dock and surrounding areasFollow all safety guidelines and protocols when handling materials and equipmentAssist with donation pick-ups and deliveries as neededRequirements : Requirements
Great track record of providing excellent customer serviceBasic knowledge of tools and home repair / remodel requiredAbility to pass criminal background checkAble to lift up to 80 lbs.Safe practices in all work activities to avoid injuries and accidentsWillingness to work with volunteersDesire to work with diverse staff and customer baseCommitted to others in a nondiscriminatory, lawful and ethical manner, respecting the differences among people, and the value they bring to GDMHFH.Committed to GDMHFH mission and environmental stewardshipKey Responsibilities :
Greet and assist donors with unloading items at the back dock, providing excellent customer serviceSort, inspect, and assess the quality of donated items, ensuring all items meet ReStore standardsOrganize and store incoming inventory in designated areas, optimizing space and maintaining cleanlinessWork closely with ReStore staff to identify high-demand items and support store merchandising effortsMaintain safety and cleanliness of the back dock and surrounding areasFollow all safety guidelines and protocols when handling materials and equipmentAssist with donation pick-ups and deliveries as neededProvide support to ReStore staff and volunteers, contributing to a positive and efficient work environmentQualifications :
Previous experience in a warehouse, retail, or similar environment is a plusAbility to lift and move heavy items (up to 50 lbs.) repeatedly and safelyStrong customer service skills with a friendly, helpful attitudeAbility to work independently and as part of a teamDependable and punctual with a strong work ethicA commitment to Habitat for Humanity’s mission and valuesClean criminal background checkWillingness to work with volunteersDesire to work with diverse staff and customer baseCommitted to others in a nondiscriminatory, lawful and ethical manner, respecting the differences among people, and the value they bring to GDMHFHCommitted to GDMHFH mission and environmental stewardshipGreater Des Moines Habitat for Humanity (GDMHFH) is part of a global, nonprofit housing organization operated on Christian principles that seeks to put God’s love into action by building homes, communities and hope. All employees must demonstrate commitment to Greater Des Moines Habitat for Humanity’s Mission and Core Values of :
Build SolutionsBuild a Safety MindsetBuild Faith and CompassionBuild as StewardsBuild with HeartWe are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you are passionate about customer service and making a difference in our community, we encourage you to apply for this opportunity.