Employment Type
Full time
Shift
Day Shift
Description
At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.
MercyOne Clinton Medical Center is a Catholic, not-for-profit, full-service community health system serving counties in eastern Iowa and western Illinois. With approximately 50,000 patient admissions every year, MercyOne Clinton operates 249 licensed beds. In addition to a wide range of traditional hospital services, MercyOne Clinton provides a continuum of care with specialized services in wound care, radiation oncology, dialysis, imaging, sleep disorders, therapy services, and skilled care. MercyOne Clinton has a staff of more than 800 employees, making it one of the community’s largest employers.
Want to learn more about MercyOne Clinton? Click here : Find a Location Clinton, Iowa (IA), MercyOne Clinton
Join the MercyOne Family! We are looking to hire a Clinic Registered Nurse Lead.
As a Clinic Registered Nurse Lead at MercyOne, you will be responsible for overseeing the day-to-day operations within the clinic, including staff coordination, process improvement, training, and troubleshooting. The role assists in managing workload assignments while ensuring smooth clinic operations and patient flow. The position also involves administrative duties such as scheduling timekeeping, handling patient inquiries and managing special projects. The lead serves as a resource for staff and liaison with clinic management to maintain high standards of care and service. The lead functions as clinical support staff up to 90% as required to meet business needs.
Schedule
General Requirements
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.Greet and prepare patients for the health care provider. Obtain and record vital signs including but not limited to, blood pressure, temperature, pulse, respiration, height, weight, drug allergies, and current medications and presenting problemPerforms all the functions of a clinic RN as needed. Demonstrates comprehensive knowledge and competency in all essential functions of various clerical roles within the clinic.Optimizes clinic operations, assisting with patient care, patient flow and facilitating communication amongst team members.Oversees staff scheduling, onboarding and education. Assists with payroll, timekeeping, and performance management. Assists in training, orienting, and supporting staff within the referral management team.Recognizes and addresses issues, improving clinic flow and ensuring quality patient care. Responds to patient inquiries.Actively participates in meetings, leads huddles, ensuring adherence to safety, infection control, and departmental policies.Maintains supply inventory and order supplies as assigned.Provides leadership, ensuring appropriate staffing, training, and support for the clinical team.Collaborates with a variety of staff, leaders and providers to ensure delivery of quality patient care.Resolve complex patient concerns, inquiries, and escalate to management as appropriate.Monitors department operations, manages supplies, maintains confidentiality, and ensures compliance with laws, regulations, and organizational integrity.Leads or assists with quality assurance, staff development, and process improvement initiatives. Demonstrates proficiency in department-specific software and tools.Escalate non-routine issues, questions and / or concerns to the practice manager or healthcare provider(s).Other duties as needed and assigned by the manager.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.Education
Must be comfortable operating in a collaborative, shared leadership environment.Minimum 2 years of RN experience in a clinic setting required.Supervisory or lead-level experience in a clinical setting preferred.Must be comfortable operating in a collaborative, shared leadership environment.Active RN License in the state of Iowa, Licensure from other states may be required based on location.Basic Life Support (BLS) certification required within 3 months of hire.Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire.Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office).Ability to work with diverse groups of people and in a collaborative, shared leadership environment.Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.Must have a minimum of 2 years of prior related experience in a medical office or healthcare setting.Is able to perform a variety of duties characterized by frequent change.Must have good communication and diplomacy skills.Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
