A company is looking for a Customer Success Manager, Business Services (Remote).
Key Responsibilities
Engage with clients post-implementation to address product performance and ensure ROI
Optimize client interactions to identify additional needs and sales opportunities
Collaborate with internal teams to resolve service delivery issues and enhance client experience
Required Qualifications
3+ years of customer success or sales experience
Bachelor's degree in Business or equivalent experience
Experience working with customers in various industries, including financial services
Consultative skills to collaborate and explore options with customers
Strong organizational and project management skills
Customer Manager • Salem, Oregon, United States