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QA Engineer/Analyst
QA Engineer/AnalystDminds Solutions Inc. • Rolling Meadows, IL, US
QA Engineer / Analyst

QA Engineer / Analyst

Dminds Solutions Inc. • Rolling Meadows, IL, US
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Job Title : QA Engineer / Analyst

Location : Rolling Meadows, IL – Hybrid

Duration : Long Term Contracts

Only W2 Contracts.

Role Summary

As a QA Engineer / Analyst at Gallagher, you will be responsible for designing, executing, and maintaining quality assurance processes and testing efforts for software, systems, or business processes. You'll work collaboratively with product, development, operations, and business teams to prevent defects, identify improvements, and deliver high-quality solutions.

You will :

  • Define test strategies, plans, and cases
  • Automate and / or conduct manual testing as needed
  • Validate functional, performance, security, and regression requirements
  • Log, track, and manage defects and issues
  • Collaborate with cross-functional teams for root cause investigation and resolution
  • Contribute to continuous improvement of QA practices and tooling
  • Generate and present QA metrics, reports, and dashboards
  • Participate in audits, compliance reviews, and risk assessments (if applicable)

Key Responsibilities

  • Test Planning & Design

    • Define test strategies, test plans, test cases, and test data based on requirements and specifications

  • Test Execution

    • Perform functional, regression, integration, performance, load, and security testing

  • Automation

    • Design, develop, and maintain automated test suites (where applicable)

  • Defect Management

    • Log, prioritize, and track defects; work with stakeholders to validate fixes

  • Cross-Functional Collaboration

    • Work with developers, business analysts, product owners, operations, and support teams to ensure quality

  • Quality Assurance Best Practices

    • Establish and enhance QA standards, templates, guidelines, and processes

  • Reporting & Metrics

    • Generate test reports, dashboards, metric trends, and quality status for stakeholders

  • Risk & Compliance

    • Support audit, regulatory, and compliance activities (if relevant to domain)

  • Continuous Improvement

    • Identify bottlenecks, inefficiencies, and propose improvements (tools, processes, coverage)

    Qualifications

    Required

  • Bachelor's degree in Computer Science, Engineering, Information Systems, or a related discipline
  • 3-5 years (or more depending on level) of QA / testing experience in software or systems
  • Strong experience in test planning, test case design, execution, defect management
  • Familiarity with one or more test automation tools (e.g., Selenium, JUnit, TestNG, Cypress, etc.)
  • Proficiency with test management / defect tracking tools (e.g., JIRA, TestRail, Azure DevOps, etc.)
  • Basic knowledge of SQL and data validation
  • Understanding of software development life cycle (SDLC), Agile / Scrum methodologies
  • Excellent problem-solving skills, attention to detail, organizational skills
  • Strong verbal and written communication skills, ability to present to stakeholders

    • Preferred / Nice to Have

  • Experience with performance testing tools (e.g., JMeter, LoadRunner)
  • Experience with security / penetration testing
  • Experience in insurance, finance, or risk management domain
  • Experience with continuous integration / continuous delivery (CI / CD) pipelines and integrating automated tests
  • Certifications (e.g. ISTQB, CSTE)
  • Experience in regulatory / compliance testing, audit support
  • Experience mentoring junior testers

    • Reporting & Team Structure

  • Reports to QA Lead, QA Manager, or Head of Quality (depending on the organization)
  • Will collaborate closely with software development, business, product, operations, and support teams
  • May mentor or lead junior QA / testing resources

    • Key Performance Indicators (KPIs) / Success Metrics

  • Defect leakage (defects found in production)
  • Test coverage (functional, regression)
  • Test pass / fail metrics
  • Automation coverage and execution success rate
  • Cycle time for testing & defect resolution
  • Quality of deliverables / stakeholder satisfaction
  • Efficiency improvements (e.g. reduction in manual rework)

    • Work Conditions / Travel

  • Office-based in Rolling Meadows, IL (may require occasional remote or hybrid work depending on policy)
  • Occasional travel (if required for audits, stakeholder visits)
  • Standard business hours / may require flexibility during release windows

    • J-18808-Ljbffr

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    Qa • Rolling Meadows, IL, US