E-Commerce Shipping Clerk - Youngstown

Job Description

Job Description

About Youngstown Area Goodwill Industries

Youngstown Area Goodwill Industries is dedicated to empowering individuals and strengthening our community through the power of work. By joining our team, you’ll contribute to our mission of providing job training, employment opportunities, and support for individuals with barriers to employment, while promoting sustainability through the sale of donated goods.

Position Summary

The E-Commerce Clerk plays a vital role in the success of our e-commerce operations by processing, preparing, and listing donated items for online sale. This position requires attention to detail, efficiency, and a commitment to maintaining a high-quality online shopping experience. The E-Commerce Clerk will work closely with the E-Commerce Manager to meet production goals, ensure a clean and safe work environment, and uphold Goodwill’s mission and values.

Key Responsibilities

Process Donations : Sort, test, clean, and prepare quality donations for online sale, ensuring items meet high standards for e-commerce listings.

Meet Production Goals : Achieve daily production targets as set by the E-Commerce Manager, maintaining efficiency and accuracy.

Prepare Inventory : Organize and prepare presorted items for grand openings, existing retail stores, or e-commerce platforms.

List Products Online : Accurately post items on the e-commerce website, including detailed descriptions and specifications.

Photograph Items : Take high-quality photos of items to enhance online listings and attract buyers.

Prepare Sold Items for Shipping : Package and prepare sold items for timely and secure delivery to customers.

Dispose of Unsuitable Items : Follow agency policies to responsibly dispose of items not suitable for sale.

Maintain Work Environment : Ensure a clean, safe, and organized workspace in compliance with safety standards.

Support Team Efforts : Perform additional tasks as assigned to support e-commerce and organizational goals.

Qualifications

Education : High school diploma, GED, or current high school student.

Experience : Knowledge of quality name brands, valuables, collectibles, antiques, and vintage items preferred. Experience with personal computer operation is a plus.

Skills and Abilities :

Strong attention to detail and organizational skills.

Excellent social competencies and customer-focused attitude.

Ability to work efficiently in a fast-paced environment to meet production goals.

Basic photography skills or willingness to learn.

Familiarity with e-commerce platforms or online marketplaces is an advantage.

Attributes :

Passion for Goodwill’s mission to empower individuals through work.

Team-oriented with a commitment to maintaining a positive work environment.

Physical Requirements : Ability to lift up to 25 pounds, stand for extended periods, and perform repetitive tasks such as sorting and packaging.

Work Environment

Location : Based at Youngstown Area Goodwill Industries’ e-commerce facility, 2747 Belmont Ave, Youngstown, OH 44505, with occasional support at retail or donation sites.

Schedule : Flexible scheduling, including potential evening or weekend shifts, depending on operational needs.

Culture : Collaborative, mission-focused environment dedicated to community impact and sustainability.

Youngstown Area Goodwill Industries, Inc. is an Equal Opportunity Employer, committed to diversity, inclusion, and supporting individuals with disabilities, veterans, and those with barriers to employment.