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Medical Scheduler

Medical Scheduler

Riverhills NeuroscienceCincinnati, OH, USA
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About Us :

For over two decades, Riverhills Neuroscience has been a pioneer in delivering exceptional neuroscience care. Our commitment to excellence extends across diagnosis, education, treatment, and rehabilitation for those facing nervous system diseases and injuries.

Position : Medical Scheduler

Location : Norwood Office

Department : Central Scheduling

Schedule : 8 : 30am-5pm, Hybrid work-from-home option post-training, Monday through Friday, No Weekends and No Holidays

Key Benefits for Full-Time Employees :

  • Competitive pay based on experience
  • 401k with Profit Sharing and 4% Company Match
  • Comprehensive Medical, Dental, and Vision insurance
  • Long-Term and Short-Term Disability Insurance
  • Company Paid Life Insurance
  • Paid Holidays
  • Over three weeks of Paid Time Off
  • Continuing Education Reimbursement
  • Uniform Allowance
  • Free Parking

Responsibilities :

As a Medical Scheduler at Riverhills Neuroscience, you will play a crucial role in patient services, contributing to our goal of providing a top notch patient experience. Your responsibilities include :

  • Schedule appointments for patient visits for all the physicians according to each individual physician's protocol.
  • Review, process and return all scheduling requests in a timely manner.
  • Cancel and reschedule appointments as needed to accommodate the physician's schedule.
  • Accommodate requests from the physician / clinical staff to schedule appointments for emergency cases.
  • Obtain and verify personal, demographic, and financial information for each patient and enter all necessary information into the practice management system.
  • Communicate to patient their financial obligations and / or refer patient to the billing business office.
  • Confirm patient appointments and manage appointment recall.
  • All other duties as assigned.
  • Background and Experience

  • One (1) year of prior health care scheduling experience is preferred
  • Must be able to work 8 : 30am-5pm
  • Experience with an Electronic Medical Record (EMR) and practice management system is preferred
  • Effective communication and professional demeanor, including sound judgment, maturity, and rapport-building with patients, public, and staff
  • Capacity to handle severely ill patients and manage sensitive, confidential information according to policy
  • Calm multitasking abilities and tactful, diplomatic interactions with patients and staff, demonstrating good interpersonal skills.
  • If you are passionate about medical care and want to be part of a world-class healthcare team, please apply today. We look forward to welcoming dedicated professionals to contribute to the growth of our practice.

    Equal Opportunity / Drug-Free Workplace :

    Riverhills Neuroscience is an equal opportunity employer and maintains a drug-free workplace.

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