Client Service Associate / Travel

About Us

We are a travel services company dedicated to delivering exceptional support and creating seamless travel experiences for clients. Whether its a family vacation, corporate trip, or luxury getaway, we focus on providing reliable service and tailored solutions.

Position Overview

We are seeking a professional and client-focused Client Service Associate / Travel to join our team. In this role, you will act as a key point of contact for clients, assisting with inquiries, handling bookings, and ensuring each trip runs smoothly. The ideal candidate has strong communication skills, enjoys problem-solving, and thrives in a service-driven environment.

Key Responsibilities

Assist clients with travel inquiries, bookings, and itinerary changes.

Provide exceptional service through email, phone, and online communication.

Manage travel documentation and ensure accuracy in bookings.

Support clients before, during, and after their travel.

Stay informed on travel updates, policies, and industry trends.

Collaborate with internal teams to deliver a high standard of service.

Qualifications

Previous experience in customer service, travel, or hospitality preferred.

Strong communication and interpersonal skills.

High attention to detail and organizational abilities.

Ability to handle multiple tasks and deadlines effectively.

Familiarity with booking tools or eagerness to learn.

Passion for providing excellent service and supporting client needs.

What We Offer

Flexible work arrangements, including remote options.

Training and ongoing professional development.

Supportive, collaborative team culture.

Career growth opportunities within the travel industry.

Access to travel perks and industry discounts.