HW Program Manager

Hardware Program Manager

We're looking for a detail oriented, analytical and customer oriented Hardware Program Manager to join our HW design and engineering team in Mountain View, CA. This role offers significant impact, driving hardware development and production buildout for our innovative home robotics products.

What You'll Do

Organize and prioritize product development roadmap tasks from leadership and senior engineers

Gather and prioritize product ideas, feature enhancements, cost reductions, scalability, and quality improvements from the engineering team

Maintain ongoing communication with the Matic Production team, documenting and tracking production issues

Collaborate with the global supply chain team to identify, document, and address critical supply chain challenges

Liaise with the customer service team to collect, document, and prioritize key customer issues for engineering resolution

Analyze engineering data from defective or returned robots to inform and drive design improvements

Work cross-functionally with hardware teams to align and prioritize tasks for Electrical Engineering (EE) and Mechanical Engineering (ME) teams

Lead cross-functional efforts to resolve issues, ensuring high product quality and on-time delivery

What We Look For

Bachelor's degree in engineering, project management, or equivalent

Relevant experience in program management or design in a professional hardware engineering environment

Proven ability to manage complex, cross-functional projects in a fast-paced startup environment

Strong understanding of hardware development processes (EE and ME)

Experience working with global supply chains and manufacturing teams is a strong plus

Excellent communication and prioritization skills

Comfort with ambiguity and a high-ownership mindset

Passion for solving complex technical and operational challenges

We'd Love to Hear From You If...

You are genuinely motivated to help those around you

You are passionate about learning outside of your normal comfort zones

You love diagnosing complex technical issues

You are excited to do great work