Post Auction Support AssociateVirtualVocations • Springfield, Massachusetts, United States
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Post Auction Support Associate
VirtualVocations • Springfield, Massachusetts, United States
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A company is looking for a Post-Auction Client Support Associate to guide clients through the post auction process.
Key Responsibilities
Provide accessible support to clients via chat, email, and phone throughout the post auction process
Assist clients with financing, title transfers, and DMV regulations
Collaborate with teams to improve platform tools and internal processes
Required Qualifications
Extensive experience with vehicle transactions, particularly title transfers and state-specific sale processes
Previous customer service experience, ideally in an automobile dealership or auction environment
Strong critical thinking skills and a professional customer-facing demeanor
Working knowledge of the Google platform and basic spreadsheet tools
A deep passion for enthusiast cars and the automotive world
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Post Associate • Springfield, Massachusetts, United States
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