Client Experience Specialist

Maximized Management Group, Inc. is hiring a Customer Experience Specialist in Bloomington to deliver exceptional service for Lumen’s telecommunications products. We’re a results-driven marketing firm looking for someone who solves problems with a mix of expertise and a lighthearted touch. If you turn service challenges into smooth wins and keep it sharp with a spark, let’s talk.

As a Customer Experience Specialist , you will be responsible for serving as a dedicated resource to Lumen clients. You will provide clear and effective solutions for service and product inquiries, allowing you to build professional relationships and ensure customer satisfaction and retention. This hands-on, interactive role is an excellent opportunity to develop key professional skills within a dynamic environment.