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Lifestyle Director

Lifestyle Director

AAM BrandGreenwood, IN, US
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Lifestyle Director

Primary responsibilities are centered on strategic planning of all resident programs within a developing Active Adult HOA Community. This involves big picture thinking backed by a focus on the tactical aspect of planning events and activities such as : recreational, social, travel, cultural, educational and entertainment.

Position Responsibilities :

  • Greet and meet prospective buyers with high energy, enthusiasm, and excitement for the community.
  • Utilizing exceptional leadership and interpersonal skills to develop a strong working relationship with developer board members, sales team, and owners.
  • Partner with the Developer to identify, coordinate and market all community events, programs and services.
  • Partner with the Developer Sales Team to coordinate shared information regarding sales and standard HOA operations.
  • Ensure initial events, classes, and customer service meets the needs of the residents.
  • Develop an active volunteer program among residents, solicit input and involvement from residents to stimulate awareness and participation.
  • Update website and send out Eblasts for optimum community communication.
  • Secure all entertainment, food, decorations, and items necessary to carry out events.
  • Send out Eblasts for Lifestyle, Fitness, HOA, Groups & Classes as needed.
  • Oversee the monthly calendars for submittal and to print.
  • Oversee monthly newsletter : creating and collecting articles, organizing, and submitting for distribution.
  • Work with local businesses to create partnerships for sponsorship opportunities.
  • Oversee the New Resident Orientation as applicable.
  • Attend Board, club, and committee meetings.
  • Assess overall success of events through focus groups and evaluations.
  • Establishes, drafts, executes, a lifestyle budget, review monthly financial statements, prepare variance reporting, monitor lifestyle A / P, and code all vendor invoices.
  • In conjunction with Management, reviews incident reports, responds, and implements timely solutions accordingly.
  • Perform other duties as directed.

Knowledge, Skills, and Abilities :

  • Excellent interpersonal skills : outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker.
  • Ability to design and coordinate programs that enrich the quality of life and enhance the vibrancy and overall experience of living within a developing Active Adult HOA Community.
  • Effective and dynamic public speaking skills.
  • Effective interpersonal and communication skills paired with high energy, initiative, and enthusiasm.
  • Computer proficiency with respect to Microsoft Office Suite, database software, internet, and website portals, point of sale system, registration processes, policies and procedures, equipment, material, and products, etc.
  • Ability to lead people and get results through others.
  • Ability to interact and work positively and effectively with staff, volunteers, and board members at all levels.
  • Ability to organize and manage multiple priorities and meet deadlines.
  • Ability to multi-task with frequent interruptions, changes and delays while remaining focused.
  • Ability to problem solve exercising good judgment and decision making.
  • Ability to adapt and adjust to change.

    • Minimum Requirements :

  • High school diploma or GED and three (3) years of full time, paid, professional experience coordinating and promoting recreational activities and programs, volunteer programs and / or fund-raising events.
  • Must be capable of working a varied schedule of extended hours to include evenings, weekend and holidays based on community events other needs in accordance with this position.
  • Valid Driver's License.

    • Preferred Qualifications :

  • Bachelor's degree in recreation, hospitality, communication, or related field and two (2) years of full time, paid, professional experience coordinating and promoting recreational activities and programs, volunteer programs and / or fund-raising events.
  • Prior experience with Active Adult Homeowner's Association programs.
  • An equivalent combination of education and / or experience can be substituted for the minimum requirements on a year-for-year basis.

    • Physical Demands & Work Environment :

  • Position involves sitting, standing, and movement throughout the day.
  • Must be able to lift, carry and manage equipment and supplies up to 50 pounds.
  • Utilizing a computer in an office setting.
  • Physically able to work indoors or outdoors in varied weather conditions.
  • Use a ladder and participate in and train others in the rules of activities.
  • Capable of working extended hours, to include evenings, weekends, and holidays.
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