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Commercial Lines Assistant Account Manager- Middle Market

Commercial Lines Assistant Account Manager- Middle Market

Cross InsurancePortsmouth, NH, US
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Commercial Lines Assistant Account Manager - Middle Market

The Cross Family of Agencies welcomes you. We need your talent and expertise.

Launch Your Career at Cross Insurance

We're looking for a proactive and detail-oriented Commercial Lines Assistant Account Manager to support our middle market accounts.

If you have some experience in insurance - whether in small business, personal lines, or commercial - and you're known for your customer service skills, accuracy, and willingness to learn, we'd love to hear from you.

In this Insurance Assistant role you will :

  • Assist Account Managers in maintaining client accounts
  • Document client correspondence and policy activity
  • Send and track policy changes and endorsements
  • Review policy documents for accuracy and completeness
  • Issue certificates of insurance and evidence of coverage
  • Jump in to support the team with other tasks as needed

What we're looking for :

  • High school diploma (or equivalent) and 1-2 years of customer service and / or administrative experience.
  • Some insurance experience (commercial, personal lines, or small business)
  • Strong attention to detail and organizational skills
  • Excellent customer service and communication abilities
  • Positive attitude and team-first mindset
  • Willingness to learn and grow in a fast-paced environment

    • Bonus skills :

  • Familiarity with AMS360
  • Experience with Microsoft Office (Word, Excel, Outlook)
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    Commercial Lines Account Manager • Portsmouth, NH, US

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