Talent.com
Front End Lead
Front End LeadRural King • Lebanon, OH, US
Front End Lead

Front End Lead

Rural King • Lebanon, OH, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

About us

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.

Benefits

401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%

  • Healthcare plans to support your needs
  • Virtual doctor visits
  • Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
  • 15% Associate Discount
  • Dave Ramsey's SmartDollar Program (no cost to you!)
  • Associate Assistance Program
  • RK Cares Associate Hardship Program
  • 24 / 7 Chaplaincy Services

Responsibilities

The purpose of the Front End Lead is to provide oversight and leadership to our front end operations. With a strong focus on delivering exceptional customer service, you will lead the front end associates, ensuring seamless and efficient checkout process.

  • Ensure comprehensive training for new front end associates and oversee their development.
  • Oversee cashier transactions and customer service desk layaway transactions including monthly layaway audits.
  • Empower Cashiers to effectively utilize the cashier script for seamless customer interactions, educations them on company programs such as loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP).
  • Provide additional assistance to cashiers by running a register to ensure the front-end runs smoothly without interruption.
  • Establish and maintain margin bins to optimize product visibility and organization.
  • Communicate professionally with all Rural King associates and customers.
  • Aid customers by offering load outs, coordinating with Outside Recover Associates to ensure prompt response.
  • Execute accurate cash management, returns, layaways. exchanges, and price dispute resolutions.
  • Set up and manage tax-exempt customer plans, ensuring accuracy and compliance.
  • Ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed.
  • Assist in shrink awareness by researching all cash shortages and taking corrective action in the register to resolve the problem.
  • Maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service.
  • Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor.
  • Complete daily paperwork process including the bank deposit and safe audits.
  • Oversee the popcorn and coffee stations to ensure they are maintained in a timely manner to meet customer demands and maintain a positive experience.
  • Take initiative in ordering necessary store supplies for optimal front-end operations.
  • Oversee the Buy Online Pick Up in Store (BOPIS) process, customer interactions with online transactions, and store fulfillment and customer pickups.
  • Conduct a weekly BOPIS audit, comparing physical products to orders in the systems, identifying items beyond the 14-day pick-up window.
  • Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
  • Participate in cross-training for flexibility in various departments and responsibilities.
  • Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
  • Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
  • Demonstrate behaviors that exemplify Rural King's Values : People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
  • Perform other duties as assigned.

    • Supervisory Responsibilities

    None

    Essential Qualities for Success

  • At least 3 years of retail cashier or retail supervisory experience or equivalent combination of experience and education.
  • Meticulous attention to detail and strong math skills for accurate cash handling.
  • Demonstrated ability to thoroughly review and analyze information, identifying errors or inconsistencies to maintain high levels of accuracy.
  • Excellent communication skills to implement policies and procedures, direct staff, and provide customer service.
  • Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
  • Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
  • Excellent customer service skills.
  • Proficiency with Microsoft Office Suite or related software.
  • Working knowledge of Microsoft Office Suite.
  • Comfortable navigating computer systems and software to assist customers or manage activities.
  • Flexibility with hours : ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates.

    • Physical Requirements

  • Ability to maintain a seated or standing position for extended durations.
  • Ability to lift, push, and / or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
  • Able to navigate and access all facilities.
  • Skill to effectively communicate verbally with others, both in-person and via electronic devices.
  • Close vision for computer-related activities.

    • Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

    J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Front End Lead • Lebanon, OH, US

    Job_description.internal_linking.related_jobs
    FRONT END LEAD ASSOC - DG MKT in MASON, OH S12020

    FRONT END LEAD ASSOC - DG MKT in MASON, OH S12020

    Dollar General • Mason, OH, US
    serp_jobs.job_card.full_time
    Work where you matter at Dollar General, our mission is serving others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient sto...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Shift Lead

    Shift Lead

    Walgreens • Loveland, OH, US
    serp_jobs.job_card.full_time
    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Shift Leader

    Shift Leader

    Hot Head Burritos • Kettering, OH, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Hey there, tortilla aficionado! Hot Head Burritos is on the hunt for an energetic, passionate, and driven Shift Lead to step up and take charge. If you love fast-paced vibes, and crave growth (and k...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Looking for the ultimate side hustle?

    Looking for the ultimate side hustle?

    Survey Authority • Fort Thomas, KY, US
    serp_jobs.job_card.full_time
    Earn cash by matching with real companies that pay you for your opinions.serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    LEAD SALES ASSOCIATE-FT in TROTWOOD, OH S13584

    LEAD SALES ASSOCIATE-FT in TROTWOOD, OH S13584

    Dollar General • Trotwood, Ohio, United States
    serp_jobs.job_card.full_time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Front of House Supervisor

    Front of House Supervisor

    PharmaCann • Cincinnati, OH, US
    serp_jobs.job_card.full_time
    We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and / or adult use cannabis provider to patients and customer...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Operations Lead - PT

    Operations Lead - PT

    At Home Stores LLC • Loveland, OH, US
    serp_jobs.job_card.full_time
    Our Vision : To become the leading Home Dcor retailer.Our Mission : Enable everyone to affordably make their house a home. The Operations Lead (OL) oversees store processes and supports an active sell...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    RETAIL CUSTOMER SERVICE LEADER (FRONT END LEADER)

    RETAIL CUSTOMER SERVICE LEADER (FRONT END LEADER)

    Micro Center • Cincinnati, OH, US
    serp_jobs.job_card.full_time
    Retail Customer Service Leader (Front End Leader).MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ sel...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Zone Lead - FT

    Zone Lead - FT

    At Home Stores LLC • Florence, KY, US
    serp_jobs.job_card.full_time
    Our Vision : To become the leading Home Dcor retailer.Our Mission : Enable everyone to affordably make their house a home. The Zone Lead (ZL) supports merchandising in designated zones and maintains a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Front End Supervisor

    Front End Supervisor

    TJX • Oxford, OH, US
    serp_jobs.job_card.full_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    (USA) Member Team Lead

    (USA) Member Team Lead

    Walmart • Florence, KY, US
    serp_jobs.job_card.full_time +1
    Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates. communicating goals and feedback; training associates on processes and pr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Department Lead

    Department Lead

    Rural King • Lebanon, OH, US
    serp_jobs.job_card.full_time
    The purpose of the Department Lead is to play a pivotal role in ensuring the efficient and effective operations of your assigned department. You will be responsible for overseeing a range of activit...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    LEAD SALES ASSOCIATE-FT in HAMILTON, OH S21562

    LEAD SALES ASSOCIATE-FT in HAMILTON, OH S21562

    Dollar General • Hamilton, Ohio, United States
    serp_jobs.job_card.full_time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Director of Development of Miami Regionals

    Senior Director of Development of Miami Regionals

    InsideHigherEd • Oxford, Ohio, United States
    serp_jobs.job_card.full_time
    The Senior Director of Development for Miami University Regionals and the College of Liberal Arts and Applied Science will help advance the mission of Miami University by planning, organizing, and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Cashier (Front End)

    Cashier (Front End)

    Costco Wholesale Corporation • Florence, KY, US
    serp_jobs.job_card.full_time
    Position Summary : Processes member orders and collects payment while providing a high level of member service.Performs cleanup, department setup and closing tasks as necessary.For additional inform...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Inside Sales Building Materials

    Inside Sales Building Materials

    Gillman Home Center • Oxford, OH, US
    serp_jobs.job_card.full_time
    This job posting is for our Brookville location • • • •.The Inside Sales Specialist will assist customers and contractors with any project needs. This is a full-time position, 40 hours / week, Monday thro...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    ASST FRNT END LEAD ASSOC-DG MK in MASON, OH S12020

    ASST FRNT END LEAD ASSOC-DG MK in MASON, OH S12020

    Dollar General • Mason, OH, US
    serp_jobs.job_card.full_time
    Work where you matter at Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient sto...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Assistant Team Leader

    Assistant Team Leader

    European Wax Center • Newport, KY, US
    serp_jobs.job_card.full_time
    We are currently seeking an Assistant Team Leader who can execute on all of European Wax Center's policies and procedures while upholding performance standards. The Assistant Team Leader will lead b...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Front Desk Attendant - Bilingual Required - Workforce Development Center

    Front Desk Attendant - Bilingual Required - Workforce Development Center

    Boys & Girls Clubs of Greater Cincinnati Inc • Price Hill, OH, US
    serp_jobs.job_card.part_time
    serp_jobs.filters_job_card.quick_apply
    Under the supervision of the Club Director, the Front Desk Attendant is responsible for assuring accurate record keeping of attendance and membership information, accurate handling of cash transact...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Front-end web developer at Peritus Remote Job at Itlearn360 in Germantown

    Front-end web developer at Peritus Remote Job at Itlearn360 in Germantown

    Mediabistro • Germantown, OH, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Overview Front-end web developer job at Peritus.Front-End Engineer We are looking for a Front-End Developer responsible for the client side of our service. Your primary focus will be to implement a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_hour • serp_jobs.job_card.new