Senior Associate, Human Resource Business Partner- Card Tech

Senior Associate, Human Resource Business Partner- Card Tech

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The Strategy & Solutions Delivery Team is hiring a Senior Associate, Horizontal Delivery associate to support the Technology Human Resource Business Consulting team. The Senior Associate plays a critical role in leading and executing core Human Resources processes and keeping a continuous feedback loop with their clients for process improvements and efficiencies, along with planning, monitoring and coordinating logistics for a number processes, such as talent management and performance management activities.

Role & Responsibilities

• Analyzing and reporting on talent data for HR Business Partners and their respective client groups (inclusive of building custom data reports as needed) to advance overall talent strategies
• Managing process communications and creating or sharing templates for local core HR process communications
• Supporting client-facing HR Business Partners and the specific teams they support with general inquiries and requests (such as updating remote work arrangements, compensation, promotion and / or large scale org changes in Workday or via the HR Help Center)
• Leading and owning weekly horizontal delivery meetings, monthly partner meetings, Performance Management Champion community meetings and kickoff meetings with HR Business Partners for specific Tech client group
• Partner with Talent and Performance Management Champions to design and execute the annual talent and performance calendar of activities
• Develop walk-around decks, communications, and training materials to be used in preparing managers and associates; may include facilitator or "train the trainer" sessions
• Prepare consolidated summaries for business leaders to describe outcomes of talent conversations
• Review survey data and partner with HR Business Partners to develop insights and summaries
• Manage project workstreams and / or small-scale projects in support of team goals or business needs
• Design and maintain HR calendar of activities and deliverables for clients and HR Business Partners
• Provide feedback to help drive continuous improvement of these programs
• Ensure alignment with other HR Business Partner teams & Horizontal Delivery teammates

Basic Qualifications

Preferred Qualifications

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

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