Director of Revenue Retention

A company is looking for a Director of Revenue Retention to maximize customer lifetime value and reduce churn for their SaaS solutions in the K-12 safety software market.

Key Responsibilities

Develop and own the revenue retention roadmap with measurable goals

Conduct financial modeling and track key retention KPIs to optimize strategies

Collaborate across departments to design proactive engagement and renewal processes

Required Qualifications

Bachelor's degree in Finance, Business, Economics, or related field; MBA preferred

7+ years of experience in revenue retention or finance in a SaaS environment

Strong understanding of subscription and ARR / MRR metrics in K-12 or public sector

Exceptional financial modeling skills and experience with business intelligence tools

Proven track record of reducing churn and increasing net revenue retention