Sales Operations & Customer Experience Analyst

Let Us Power Your Potential

Taylor Corporation is a dynamic, diversified company with big plans for the future - and your career. We power our employees' potential and strive to create opportunity and security for every member of the team. If you're ready for something bigger - more challenge, more variety, more pathways for professional growth - we should talk. We're passionate about our work, we believe there is always a better way, and we're looking for people like you.

Ready to reach your potential? It's time to look at Taylor.

Your Opportunity : Taylor Corporation is looking for anAnalyst to join our dynamic Sales Operations & Customer Experience team focused on driving revenue, sales, and customer insights by working across Sales, Finance, IT, Marketing, and Customer Experience. This role is ideal for someone who thrives on transforming data into actionable intelligence and enjoys collaborating across departments to improve performance and decision-making.

Your Responsibilities :

• Analyze, and model sales operations data including sales compensation, performance, effectiveness, and customer experience metrics
• Design, develop, and maintain business reporting solutions using tools such as Power BI, Tableau, Python, or similar platforms
• Collaborate with Sales, Finance, IT, Marketing, and other business leaders to identify analytical requirements and data sources
• Interpret data using statistical analysis, data mining, and aggregation techniques to uncover trends and opportunities
• Translate complex data sets into clear, concise reports and dashboards that support strategic decisions
• Support data governance initiatives by ensuring data accuracy, consistency, and integrity across systems
• Partner or lead cross-functional teams on data-related projects and initiatives, providing guidance and oversight
• Present findings and recommendations to senior leadership and stakeholders

You Must Have :

We Would Also Prefer :

About Taylor Corporation

One of the largest graphics communications firms in North America, Taylor's family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small. Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world's more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

The Employer retains the right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer / Veterans / Disabled.