Undergraduate Admissions Counselor I / II - Dallas / Fort Worth

Undergraduate Admissions Counselor I / II - Dallas / Fort Worth

The University of Texas at San Antonio is a Tier One research university and a Hispanic Serving Institution specializing in cybersecurity, health, fundamental futures, and social-economic transformation. With more than 35,000 students, it is the largest university in the San Antonio region.

UTSA advances knowledge through research and discovery, teaching and learning, community engagement and public service, and with an intentional focus on career readiness the university produces more graduates for the workforce than any other institution in the region.

Job Summary

The Undergraduate Admissions Counselor I / II identifies, recruits, and contributes to increasing the population of admitted and enrolled students and / or is responsible for program development and implementation in the Dallas / Fort Worth region of Texas.

Core Responsibilities

• Travels to high schools, colleges and other learning institutions to recruit prospective students.
• Manages an assigned geographic territory including high schools, some colleges and other areas across the state.
• Responsible for counseling & outreach to students and parents on the admission requirements and procedures, and works directly with them to resolve extenuating circumstances, complaints and appeals.
• Coordinates with high school counselors to facilitate the application process.
• Manages data, prospects, applicants and recruitment territories through the customer relations management (CRM) system to enhance student relationships, communication timelines and to connect students with other areas of the university.
• Implement recruitment activities such as application workshops, information sessions and other recruitment projects.
• Assists with recruiting and outreach of other programs such as UTSA Top Scholar, Honors College, and special retention programs.
• Cultivates working relationships with university colleges, departments, counselors and advisors to enhance customer service and satisfaction as well as establish community contacts.
• Represents Undergraduate Admissions and Recruitment in a public-speaking capacity both on and off campus and maintain records of these activities in the CRM.
• Conducts Financial Aid Information and Outreach presentations.
• Assists with the committee review reading process.
• Maintains a high level of working knowledge of university information, organization, opportunities and policies.
• Reports statistical data on programs, projects, Salesforce cases and travel activities.

Required Qualifications

Preferred Qualifications

Working Conditions

This position primarily works remotely in Texas but may work on campus on an infrequent basis. When an employee is required to work on campus, travel and parking expenses are the employee's responsibility.

Equal Employment Opportunity

As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status.

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