Crisis Response Clinical Consultant (Full-Time, Remote)R3 Continuum • Grandville, MI, US
Crisis Response Clinical Consultant (Full-Time, Remote)
R3 Continuum • Grandville, MI, US
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job_description.job_card.job_descriptionProvide direct behavioral health support to individuals, groups and organizations who have experienced a disruptive event Meet department standards related to crisis response volumes in the context of unpredictable requests Provide guidance and expert advice to management on technical, systems-, or process-related topics Utilize methods of behavioral health service delivery including telephone, video, and on-site Communicate with external sources representing the organization Provide consultation to individuals and groups regarding stress, trauma, and adjustment Provide consultation to other clinicians regarding best practices in psychological first aid and disruptive event management Maintain collaborative relationships with coworkers, customers, and clients Complete reports within designated time frames Develop specific goals and plans to prioritize, organize, and accomplish work Develop, design, or create new applications, ideas, relationships, systems, or products Encourage and build mutual trust, respect, and cooperation among team members Consult reference materials to enhance learning Conduct presentations and trainings for customers and clients on behavioral health topics Participate in department and company meetings, as requested Other duties as assigned Overtime / additional hours may be mandatory based on workload Flexible schedule — nights, weekends, holidays, and on-call rotation Knowledge of human behavior, assessment and treatment of behavioral and affective disorders Knowledge of diagnosis, treatment, rehabilitation, and counseling in mental health Knowledge of customer service principles and regulations Knowledge of laws and government regulations Ability to identify complex problems and develop solutions Ability to remain calm under high stress, adapt to changes, and guide oneself with minimal supervision Excellent verbal and written communication, interpersonal, and customer service skills Strong organizational skills and attention to detail; excellent time management Active listening and social perceptiveness; strong problem-solving and decision-making Proficiency with Microsoft Office Suite or related software Master's degree in mental health or related field required Professional licensure required (LMSW, LCSW, LLMSW, LMFT, FMT, LP or LPC) Clinical licensure required History of work involving behavioral health strongly preferred 2 years of clinical experience required; 3+ years preferred The starting pay range for this position is $27-$30 per hour. The pay range reflects national averages for similar roles; actual offer may consider experience, internal pay equity and other factors. All applicants must reside in the United States. Employment contingent on a successful background check, work history verification, reference checks, and signing a non-disclosure agreement.
Overview
Crisis Response Clinical Consultant (Full-Time, Remote)
The Remote Crisis Response Clinical Consultant adheres to departmental goals, objectives, standards of performance, and policies and procedures, ensuring compliance with quality care. Clinicians engage with individuals who have been impacted by a crisis and offer immediate behavioral health support and coaching.
Shift
M-F TBD, Rotating weekends
Responsibilities
- Conduct clinical intakes via telephone to assess behavioral health needs and determine appropriate level of care
- Assist with care triaging and provider matching
- Provide direct behavioral health support via telephone to individuals requesting clinical services
- Manage emergent clinical situations as needed, including safety planning and / or crisis intervention support via telephone
- Interact with individuals to assist them in gaining insight, defining goals, and planning action to achieve effective personal or vocational development and adjustment
- Provide advice on best practices and implementation for individual behavioral health, and workplace resilience and wellbeing
- Consult with or provide consultation to other doctors, therapists, or clinicians regarding care
- Consult with internal and external management teams
- Communicate with external sources on behalf of the organization
- Maintain collaborative relationships with coworkers, customers, and clients
- Interpret clinical information for non-clinicians
- Meet department clinical billable standards for clinical intake / consultation work
Essential Functions
Other Essential Functions
Requirements & Qualifications
Education & Licensing
Compensation & Logistics
EEO & Accommodations
R3 Continuum is an Equal Opportunity Employer. R3 is committed to providing reasonable accommodations in the employment application process for individuals with disabilities; to request an accommodation, contact our Human Resources department at hr@r3c.com.
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Clinical Consultant • Grandville, MI, US