Internet Sales Specialist

Job Description

Job Description

Automotive Internet Sales Consultant

Bill Dube Ford Toyota – Dover, NH

About Us

Bill Dube Ford Toyota has proudly served the Seacoast for over 50 years as a family-owned dealership known for exceptional customer care, community involvement, and a commitment to excellence. We continue to grow, and we’re looking for motivated, customer-focused individuals to join our award-winning team.

Position Overview

We are seeking an Automotive Internet Sales Consultant to handle online customer inquiries and assist clients in their search for a new vehicle. This is both a customer-facing and digital communication role designed for someone who enjoys engaging with people, learning new skills, and being part of a fast-paced, team-oriented environment.

No prior automotive experience is necessary — we’ll provide comprehensive training to help you succeed. Previous sales experience in another industry is a plus but not required.

Key Responsibilities

Respond promptly and professionally to all internet and phone inquiries regarding new and pre-owned vehicles.

Build rapport with potential customers through clear, friendly, and informative communication.

Schedule appointments for customers to visit the dealership and meet with sales consultants.

Assist walk-in customers with vehicle information, availability, and test drives as needed.

Maintain an organized follow-up process using CRM tools to track customer interactions and progress.

Work collaboratively with the sales and management team to ensure a smooth and enjoyable buying experience.

Maintain product knowledge on all Ford and Toyota models, current incentives, and dealership promotions.

Contribute to team goals and dealership performance standards.

Qualifications

Positive attitude, strong communication skills, and a genuine desire to help others.

Basic computer literacy and ability to learn dealership CRM systems.

Professional appearance and demeanor.

Self-motivated with the ability to manage time effectively.

Valid driver’s license and clean driving record.

High school diploma or equivalent required.

What We Offer

Paid training and ongoing development opportunities.

Competitive compensation plan with performance-based bonuses.

Health, dental, and retirement benefits.

Supportive, team-oriented environment with opportunities for advancement.

The stability of working with a well-established, family-owned dealership.

Join Our Team

At Bill Dube Ford Toyota, you’re not just starting a job — you’re building a career with a dealership that values growth, teamwork, and customer satisfaction above all else. If you’re ready to bring your enthusiasm and drive to a company that believes in your potential, we’d love to hear from you.