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Manager of Customer Engagement
Manager of Customer EngagementHalliburton • Houston, TX, US
Manager of Customer Engagement

Manager of Customer Engagement

Halliburton • Houston, TX, US
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Manager Of Customer Engagement

Shape the future of customer engagement at Halliburtonwhere energy meets innovation. As a Customer Engagement Manager, you will lead strategic initiatives that define how we connect with our employees and customers across the global oil and gas market. This role collaborates with executive management to understand their vision and objectives for internal and external events. If you are a visionary leader with a passion for innovation, strategic thinking, and customer success, this is your opportunity.

Responsibilities include :

  • Recruitment, development, and management of our corporate global events team, along with coordination of contractors and vendors
  • Consulting with internal leadership to understand requirements for corporate and cross-functional customer events
  • Creating unique event concepts, themes, and programs that align with corporate and customer engagement strategies
  • Developing, managing, reconciling, and reporting event budgets
  • Working with internal real estate / travel team to select and book venues, coordinate catering, and handle logistics
  • Collaborating with internal supply chain to manage vendors
  • Developing strategic messaging, marketing, and communication plans
  • Ensuring a positive and seamless experience for executive and other event attendees
  • Developing and implementing risk mitigation / management plans
  • Conducting post-event analysis to measure goals achievement and determine opportunities for continuous improvement
  • Travel as needed for corporate events, business development support, industry trade shows

Qualifications

  • Bachelor's degree in marketing or equivalent education
  • 8+ years of experience in global events and community relations, customer engagement, account management, or customer success, preferably in Oil and Gas or Technology
  • Proven ability to communicate with and influence executive stakeholders
  • Strong leadership presence with a track record of empowering teams
  • Strategic thinker with a passion for innovation and continuous improvement
  • Budget-savvy with experience managing engagement program resources
  • Proficiency in CRM systems, customer analytics tools, and engagement platforms
  • Willingness and ability to travel as needed
  • Candidates having qualifications that exceed the minimum job requirements will receive consideration for higher-level roles given their experience, additional job requirements, and / or business needs. Depending on education, experience, and skill level, a variety of job opportunities might be available from Manager of Customer Engagement up to the Senior Manager of Customer Engagement.

    World Class Benefits include :

  • Medical, dental, vision, coverage in addition to life and disability insurance plans
  • Paid Vacation Days, Paid Holidays, and the ability to purchase additional days off
  • Retirement and Savings (401K) Plan with a matching contribution
  • Family Care program includes paid time off to care for sick or injured immediate family members, adoption reimbursement, paternal and maternal leave for baby bonding and more
  • Employee Job Referral Bonus Program
  • Employee Stock Purchase Program
  • Educational Assistance
  • Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex / gender, sexual preference / orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

    Location : 3000 N. Sam Houston Parkway E., Houston, Texas, 77032, United States

    Requisition Number : 202529

    Experience Level : Experienced Hire

    Job Family : Sales & Marketing

    Product Service Line : Legal

    Full Time / Part Time : Full Time

    Additional Locations for this position : N / A

    Compensation Information : Competitive and commensurate with experience

    Nearest Major Market : Houston

    Job Segment : Supply Chain Manager, Logistics, Marketing Manager, Real Estate, Supply Chain, Operations, Marketing, Sales

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    Engagement Manager • Houston, TX, US