IT Systems Engineer - Endpoint Management

Job Description

Job Description

About Zipline

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world's most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda's national blood delivery network and Ghana's COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple : a teleportation service that delivers what you need, when you need it. Using robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role

As an IT Systems Engineer focused on Endpoint Management, you are both a strategic thinker and a hands-on technical expert. You thrive in environments where automation, scalability, and security converge, and you are passionate about delivering seamless and secure device experiences across diverse platforms.

You take pride in owning complex systems and driving their evolution. You don't just deploy tools, you optimize them to deliver powerful, repeatable results. Your scripting abilities are second nature, allowing you to automate everything from software deployments to real-time telemetry and threat monitoring. You bring both creativity and discipline to your work, designing robust workflows that scale with the needs of a global, fast-moving organization.

You are a natural collaborator who partners with Security, Compliance, and IT Support teams to build policy-enforced, zero-touch experiences that are both user-friendly and audit-ready.

Ultimately, you're not just managing endpoints—you're shaping how people experience technology at work. You care deeply about stability, performance, and security, and you're ready to lead the charge in building a best-in-class endpoint management ecosystem.

What You'll Do

• Serve as the technical owner of endpoint management across macOS, Windows, Linux, ChromeOS and cloud-hosted servers (AWS).
• Deploy and manage MDM solutions such as Kandji, Jumpcloud, and Intune.
• Manage groups of license servers and service nodes running on AWS EC2.
• Build and maintain scalable automation solutions for app deployments, policy enforcement and endpoint monitoring using scripting languages like Bash, Powershell,

and Python

and inventory tracking.

support workflows.

scalability.

automation, telemetry, and security.

What You'll Bring

Strong hands-on experience with Jamf or Kandji, and JumpCloud or Microsoft Intune.

Familiarity with Apple Business Manager (ABM), DEP, Autopilot, or zero-touch deployment workflows.

27001, etc.).

What Else You Need to Know

The starting cash range for this role is $170,000 - $190,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include : equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!