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Catering Coordinator

Catering Coordinator

Hyatt HotelsOakland, CA, US
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Catering Coordinator

The Catering Coordinator is responsible for articulating and negotiating all details related to scheduled meetings / events requested at the hotel, including event specifications and payment. It is the responsibility of this role to work closely with clients on details pertaining to menus, set up, sleeping rooms, and up-sells where possible.

Qualifications :

  • High School diploma or equivalent required with at least 1 year of progressive experience in a hotel or related field. Bachelor's degree in related field is desired.
  • Must be proficient in Windows operating systems
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.

Job Responsibilities :

  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include compliance with the Aimbridge Hospitality dress code and wearing name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Respond to meeting / catering inquiries.
  • Book meeting / catering events / in-house event & BEOs.
  • Generate meeting / catering contracts / BEOs.
  • Generate weekly BEO packets and distribute internally.
  • Additional responsibilities as applicable by property :
  • Add traces to existing booking for critical dates Cut off / Deposits / Signed documents, etc.
  • Post weekly schedules of CS / Catering staff
  • Distribute and collect weekly Resumes
  • Assist CS / Catering with event collateral (i.e. vouchers, signage, place cards, etc.)
  • Create files with required contract documentation
  • Send out VIP Amenity Requests
  • Type and process all contracts, proposals, memos and general correspondence for CS / Catering staff.
  • Distribute all banquet event orders, banquet checks and Daily Event Sheets for the CS / Catering Managers and change logs.
  • Answer phones for CS / Catering staff if not picked up by third ring; Record messages as appropriate.
  • Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
  • Maintain trace for all CS / Catering Mangers.
  • Perform any other duties requested by the CS / Catering Manager.
  • Any other duties as required.
  • After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :

  • Now offering Daily Pay ! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan
  • UNCOVER TIMELESS LUXURY IN UPTOWN OAKLAND To us, Oakland means innovation, adventure, and restless creativity. At Kissel Uptown Oakland, stay in the core of the city's most vibrant district, Uptown, the center of an eclectic arts and entertainment scene. Our story and this hotel honor the city's past by celebrating a thriving Oakland of the present. This restored and reimagined building embraces the neighborhood's history and spirit with grand Beaux-Arts architecturetowering columns, locally-commissioned artworks, bold dcor, and plentiful natural light. Here, guests are steps away from entertainment, shopping, dining and gathering spaces for the city's ardent innovators, artists, and mavericks. We're adjacent to the diverse restaurants and venues at The Hive, and a short walk from Art Deco landmarks like the Fox Theater. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it's this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.

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    Catering Coordinator • Oakland, CA, US

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