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Customer Service Manager - State Farm Agent Team Member
Customer Service Manager - State Farm Agent Team MemberEfrain Cazares - State Farm Agent • Ventura, CA, US
Customer Service Manager - State Farm Agent Team Member

Customer Service Manager - State Farm Agent Team Member

Efrain Cazares - State Farm Agent • Ventura, CA, US
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Job Description

Job Description

Position Overview

State Farm Insurance Agent located in Oxnard, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Efrain Cazares - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

  • Hourly pay plus commission / bonus
  • Paid time off (vacation and personal / sick days)
  • Flexible hours
  • Growth potential / Opportunity for advancement within my agency

    • Requirements

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting sales goals / quotas preferred
  • Interest in marketing products and services based on customer needs
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Able to learn computer functions
  • Experience in a variety of computer applications, particularly Windows
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to conduct interviews in the office and in customer's home or business
  • Ability to assess customer needs and conduct effective interviews
  • Bilingual - Spanish preferred
  • Property and Casualty license (must be able to obtain)
  • Position may require irregular working hours

    • If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

    This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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    Customer State Agent • Ventura, CA, US

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