Remote Trip Booking Coordinator

Job Description

This is a remote position.

If you're passionate about the travel industry and enjoy helping others plan their dream vacations, we'd love for you to join our team and make a start making a difference in the lives of travelers around the world!

We are seeking a highly-motivated, organized and computer-oriented Remote Trip Booking Coordinator to join our team. The ideal candidate should possess excellent communication skills, a love for travel, and have the ability to work independently. As a Remote Trip Booking Coordinator, you will be responsible for creating and coordinating vacation itineraries, managing supplier and client bookings, and providing exceptional customer service.

Responsibilities :

• Trip Planning : Collaborate with clients to offer services that align with their travel preferences and requirements. Create customized travel itineraries, including flights, resorts or hotel stays, transfers and tour activities.
• Booking : Handle the deposits and final payments while ensuring accuracy and efficiency in all reservations.
• Communication : Maintain regular and proactive communication with clients to provide updates, answer emails, and address any concerns. Establish and build strong relationships for repeat business.
• Problem Resolution : Proactively identify and resolve any issues that may arise during travel, such as flight delays or changes to itineraries. Provide timely and effective solutions to ensure a positive experience for clients.
• Training :   Attend live and online training programs and meetings to earn travel industry certifications to gain knowledge and comprehension in booking travel for clients
• Documentation : Manage all travel-related documentation, including tickets, confirmations, and itineraries. Ensure that clients receive all the necessary information before their journey.
• Travel Trends and Updates : Stay informed about the latest travel trends, regulations, and updates. Provide clients with relevant information and recommendations to enhance their travel experience by email and follow-up by phone to ensure thorough comprehension.
• Customer Service : Deliver exceptional customer service to build and maintain a positive reputation. Address client feedback and continuously seek ways to improve the travel coordination process.

Requirements

Requirements :

Benefits

Benefits

Requirements

Passion for travel and helping others Strong communication and customer service skills Self-motivated, organized, and tech-comfortable Must be 18+ and legally eligible to work in the USA, Belize or Mexico only Basic computer skills (email, web browsing, research) Reliable internet connection Prior experience in sales helpful but not required Strong phone and email communication skills Ability to work independently Organized with good follow-through