A company is looking for a Claims Workflow COE Senior Manager (Remote).
Key Responsibilities
Influences and manages Workforce Management strategies and initiatives across Claims
Builds and oversees internal technology and automation roadmaps to address business gaps
Communicates key insights and recommendations related to Workforce Management to stakeholders
Qualifications
10+ years of experience in Forecasting and / or Data Analytics
Experience in developing and implementing strategic workforce management initiatives
Proficiency in process integration and analytical applications
Knowledge of automation and artificial intelligence in workflow enhancement
Experience in benchmarking and evaluating workforce management technologies
Claim Manager • San Antonio, Texas, United States