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HR Investigator
HR InvestigatorMRA Recruiting Services • Oconomowoc, WI, US
HR Investigator

HR Investigator

MRA Recruiting Services • Oconomowoc, WI, US
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HR Investigator

The HR Investigator is responsible for conducting thorough and impartial workplace investigations, administering our case management system (EthicsPoint / Navex), partnering with HR Advisors on resolution strategies, and responding to legal data requests. The ideal candidate will have a strong understanding of employment law, investigative best practices, and data privacy protocols.

Job Duties & Responsibilities :

  • Lead investigations into employee complaints, policy violations, and workplace concerns. Process investigations under attorney-client privilege when necessary.
  • Interview complainants, respondents, and witnesses with professionalism and neutrality.
  • Analyze evidence, maintain detailed documentation, and prepare comprehensive investigation reports.
  • Manage the intake, triage, and tracking of cases through the EthicsPoint / Navex platform.
  • Effectively manage caseload of investigations to meet expected timeframes for completion.
  • Communicate findings as appropriate to management, HR, and reporting parties.
  • Ensure timely updates, accurate recordkeeping, and proper case closure.
  • Provide regular and ad-hoc updates on the status and trending outcome of investigations to management and stakeholders.
  • Generate reports and analytics to identify trends and support compliance efforts.
  • Collaborate with HR Advisors, HR Business Partners, HR leadership, Legal, and / or Compliance to determine appropriate actions based on investigation findings.
  • Provide guidance on policy interpretation and risk mitigation strategies.
  • Ensure compliance with collective bargaining agreement guidelines surrounding grievances and investigations.
  • Support HR in implementing corrective actions and follow-up measures.
  • Assist Legal and Compliance teams to respond to subpoenas, audits, and other formal data requests.
  • Ensure timely and accurate retrieval of relevant documentation and communications.
  • Maintain confidentiality and data integrity throughout the process.
  • Ensure legal compliance with all State and Federal regulations.
  • Performs other related duties as assigned.

Schedule :

  • Monday-Friday, 8am-5pm
  • In-office minimum 1 day per week; up to 5 days as needed for investigation purposes.
  • Local travel up to 20%
  • May require evening and weekend as needed to connect with employees for investigation interview
  • Required Skills, Knowledge, and Abilities :

  • Strong knowledge of federal, state, and local employment laws and regulations.
  • Strong interviewing and fact-finding skills.
  • Excellent written communication and report-writing abilities.
  • High attention to detail and accuracy.
  • Strong organizational and time management skills.
  • Ability to manage multiple cases simultaneously under tight deadlines.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Familiarity with HRIS and case management systems (e.g., EthicsPoint / Navex) (preferred).
  • In-depth understanding of HR policies, procedures, and best practices.
  • Working knowledge of federal, state, and local employment laws (e.g., Title VII, ADA, FMLA, FLSA)
  • Knowledge of workplace investigation protocols and documentation standards.
  • Understanding of data privacy and confidentiality requirements (e.g. HIPAA).
  • Awareness of diversity, equity, and inclusion principles in workplace investigations.
  • Ability to remain neutral, objective, and professional in sensitive situations.
  • Ability to handle confidential information with discretion and integrity.
  • Ability to analyze complex situations and make sound, evidence-based recommendations.
  • Ability to build trust and collaborate effectively with cross-functional teams.
  • Ability to adapt to changing priorities and evolving organizational needs.
  • Ability to handle sensitive and confidential information.
  • Capacity to remain calm and professional under pressure.
  • Education / Training and Experience Requirements :

  • Bachelor's degree in Human Resources, Business Law, or related field, or equivalent work experience required.
  • 3+ years of experience in HR investigations, employee relations, or compliance.
  • Experience in healthcare (preferred).
  • Strong knowledge of employment law, HR policies, and investigation procedures.
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