Retail and Visitor Service Associate

Join to apply for the Retail and Visitor Service Associate role at El Museo del Barrio

3 weeks ago Be among the first 25 applicants

Join to apply for the Retail and Visitor Service Associate role at El Museo del Barrio

Title : Visitor Services Associate

Reports to : Head of Retail and Visitor Services

Status : Part-Time, Non-Exempt

El Museo del Barrio, founded by a coalition of Puerto Rican educators, artists, and activists, is the nation's leading Latino and Latin American cultural institution. The Museum welcomes visitors of all backgrounds to discover the artistic landscape of these communities through its extensive Permanent Collection, varied exhibitions and publications, bilingual public programs, educational activities, festivals, and special events.

SCOPE AND PURPOSE OF ROLE

The Visitor Services Associate is responsible for providing excellent customer service to museum visitors, ensuring a positive and welcoming experience. This position supports the admissions process, assists in the museum shop, and addresses visitor inquiries, all while upholding El Museo's values and mission.

RESPONSIBILITIES

• Welcome and assist visitors at the admissions desk, providing information about exhibitions, events, and museum policies.
• Process admission sales, track attendance, and answer visitor questions in a friendly and professional manner.
• Assist with museum shop operations, including sales transactions and product inquiries.
• Ensure compliance with cash handling procedures and safeguard all sales media.
• Collaborate with team members to implement visitor service policies that enhance the visitor experience.
• Assist in organizing and distributing marketing materials and informational signage within the museum.
• Support event operations as needed, including public programs and special events.
• Provide feedback and report any visitor-related issues to the Head of Retail and Visitor Services.
• Other duties as assigned to ensure smooth daily operations.

Title : Visitor Services Associate

Reports to : Head of Retail and Visitor Services

Status : Part-Time, Non-Exempt

El Museo del Barrio, founded by a coalition of Puerto Rican educators, artists, and activists, is the nation's leading Latino and Latin American cultural institution. The Museum welcomes visitors of all backgrounds to discover the artistic landscape of these communities through its extensive Permanent Collection, varied exhibitions and publications, bilingual public programs, educational activities, festivals, and special events.

SCOPE AND PURPOSE OF ROLE

The Visitor Services Associate is responsible for providing excellent customer service to museum visitors, ensuring a positive and welcoming experience. This position supports the admissions process, assists in the museum shop, and addresses visitor inquiries, all while upholding El Museo's values and mission.

RESPONSIBILITIES

QUALIFICATIONS

Hourly Rate : $16

Seniority level

Seniority level

Entry level

Employment type

Employment type

Part-time

Job function

Job function

Information Technology

Industries

Wireless Services, Telecommunications, and Communications Equipment Manufacturing

Referrals increase your chances of interviewing at El Museo del Barrio by 2x

Get notified about new Visitor Services jobs in New York, NY

New York, NY $61,000.00-$65,000.00 2 weeks ago

New York, NY $55,000.00-$77,000.00 2 weeks ago

New York, NY $55,000.00-$77,000.00 1 day ago

New York City Metropolitan Area 2 months ago

New York City Metropolitan Area 2 months ago

New York City Metropolitan Area 3 months ago

Manhattan, NY $36,971.00-$45,150.00 2 months ago

Manhattan, NY $36,971.00-$45,150.00 2 months ago

Manhattan, NY $36,971.00-$45,150.00 2 months ago

Manhattan, NY $36,971.00-$45,150.00 2 months ago

Customer Relations Representative - State Farm Agent Team Member

New York, NY $60,000.00-$70,000.00 6 months ago

New York City Metropolitan Area $17.00-$19.00 1 day ago

Contact Customer Services Representative

Brooklyn, NY $57,000.00-$58,000.00 1 day ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr