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Front Office Manager

Front Office Manager

Clearance JobsChantilly, VA, US
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Program Manager

WiSC Enterprises is seeking a versatile and detail-driven Program Manager to support task management, records compliance, stakeholder engagement, and front-office operations. This position combines strong organizational and communication skills with a deep understanding of government records processes, staffing coordination, and program reporting.

Responsibilities include :

  • Serve as the lead Records Management Program (RMP) Information Officer, ensuring administrative and mission records are properly inventoried, validated, and maintained in accordance with records retention policies.
  • Develop and maintain Office File Plans (OFP) and ensure proper filing systems for both physical and electronic records are implemented and maintained.
  • Track, coordinate, and support daily action items and taskers across executive-level front office operations.
  • Coordinate Staff Summary Packages (SSPs) through internal workflows and leadership briefings.
  • Manage staffing updates and support reporting functions through weekly / monthly updates including personnel metrics and operational summaries.
  • Assist with interagency agreement development and cross-functional collaboration.
  • Represent the office at stakeholder tasker meetings and support ad hoc front office requests.
  • Support compliance reviews, business process assessments, and stakeholder communications initiatives.

Required qualifications :

  • Master's degree in Human Resource Management, Business, or related field.
  • 15+ years of professional experience in program coordination, records management, and administrative support roles.
  • 2+ years of experience in a Systems Engineering and Technical Assistance (SETA) or equivalent environment.
  • Strong knowledge of records management practices, file retention policies, and documentation control procedures.
  • Exceptional organizational, communication, and reporting skills with proven experience supporting executive leadership.
  • ACTIVE TS / SCI WITH POLYGRAPH ELIGIBILITY IS REQUIRED

    • Desired qualifications :

  • Experience in HR management, onboarding, and personnel security coordination.
  • Familiarity with enterprise tools such as Deltek Talent Management, SharePoint, or tasking databases.
  • Certification or training in records management, HR compliance, or program / project management.
  • Demonstrated ability to develop tools, templates, and guides to improve workflow efficiency.
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    Front Office Manager • Chantilly, VA, US