National Account Manager

National Account Manager

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients' needs. Learn more at www.pavion.com

Pavion and our family of companies are seeking a talented and motivated National Account Manager to join our security business unit.

Primary Responsibilities :

• Support Sales Team :
• Assist the sales team with daily tasks, including responding to customer inquiries, preparing sales documents, and managing communication.
• Coordinate and schedule meetings, presentations, and sales calls.
• Provide support during the sales process by answering client queries and resolving issues.
• Order Processing & Documentation :
• Prepare and process sales orders, ensuring that all documentation is accurate and complete.
• Track orders and manage logistics, ensuring timely delivery and customer satisfaction.
• Generate sales reports, track metrics, and update CRM systems with relevant data.
• Customer Service :
• Act as a liaison between the sales team and customers, handling inquiries, and solving product or service-related issues.
• Maintain relationships with key clients, ensuring consistent communication and problem resolution.
• Sales Reporting :
• Assist in preparing sales forecasts and analyze data to support the sales team's decision-making process.
• Monitor and analyze key performance indicators (KPIs) to assess sales performance.
• Prepare presentations and reports for sales meetings and team briefings.
• Product Knowledge & Training :
• Develop an in-depth understanding of the company's products and services to effectively assist the sales team and customers.
• Train new sales staff on internal tools, processes, and product information.

Basic Qualifications :

Base salary range $105K to $120K, plus additional commissions

Pavion is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.