Manager, Sales and Product Education

Manager, Sales And Product Education

The Manager, Sales and Product Education plays a critical role in shaping the learning experience for David Yurman employees worldwide, with a primary focus on our Commercial teams. This individual is responsible for designing, delivering, and measuring impactful training programs that elevate product knowledge, selling skills, and the client experience. They will lead the creation of in-store learning tools that bring our collections and selling ceremony to life, ensuring consistency and excellence across all markets.

The ideal candidate is passionate about the luxury jewelry industry, deeply understands the client journey, and can translate strategic direction into innovative, results-driven training initiatives that drive sales. Success in this role requires strong collaboration with cross-functional partners, creativity in program design, and the ability to flex between big-picture strategy and flawless execution. Exceptional communication skills, critical thinking, and attention to detail are essential.

What You'll Do

• Design, develop, and facilitate engaging training content to support Global Commercial teams, ensuring consistency and excellence in the learning experience.
• Support the development of Product Knowledge by partnering with cross-functional teams across divisions and regions to create accurate, impactful resources.
• Deliver ongoing seasonal education programs spanning Sales, Service, Styling, Onboarding, Leadership, Digital Learning, and bespoke initiatives.
• Partner with internal stakeholders to gather key insights and information, ensuring alignment and accuracy across all education tools.
• Conduct learning needs analyses and leverage data to inform program design and guide strategic decision-making.
• Serve as a trusted consultant between Education and Commercial teams, ensuring seamless collaboration and alignment.
• Foster strong relationships with regional and cross-functional partners to secure buy-in and drive engagement with training programs.
• Innovate new methods and approaches to elevate the in-store learning experience, enhance sales effectiveness, and strengthen the client journey.
• Maintain project plans and timelines to ensure collaboration, accountability, and measurable impact of key learning initiatives.
• Lead learning communications to drive participation and engagement, including pre-and post-session emails, participant materials, and learner surveys.
• Manage Learning Management System (LMS) administration, including content curation, learner assignment, communication workflows, reporting, and ongoing platform maintenance.

Minimum Requirements

Preferred Skills

Location : New York, NY Working Mode : Hybrid Travel : Some travel required

Estimate Pay Rate : $120,000-$130,000 Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees : access to healthcare benefits, 401(k) plan, bonus, employee discounts, Summer Fridays (corporate roles), generous paid time off, sick time, and more.

Diversity, Equity & Inclusion at David Yurman

As a company founded by artists, David Yurman champions self-expression in everything we do. We are committed to fostering a culture of openness and creative collaboration within our entire community, and we cherish the diversity of our employees' backgrounds and perspectives. We will always advocate for equity and inclusion for all.

David Yurman is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy, sexual orientation, gender).