Lead Cabling Technician

Job Description

Job Description

Who We Are :

We’re not just another IT services firm—we're architects of business transformation. Our cutting-edge solutions and customer-first approach are revolutionizing how businesses connect, communicate, and create value in the digital landscape. As a national leader in IT service delivery, we're seeking sharp, results-driven professionals to join our team and push the boundaries of what's possible.

At Optus, we've cultivated an environment where innovation thrives, collaboration is second nature, and openness drives progress. Our team leverages its expertise and commitment to CX to streamline multi-site enterprise operations, ensuring seamless functionality and instilling confidence in our clients nationwide. By joining us, you'll be part of a dynamic force that's setting new standards in IT service excellence.

Summary :

The Lead Infrastructure Technician installs, maintains and troubleshoots cabling and fiber infrastructure as well as installs and connects various network devices. The Lead Infrastructure Tech works directly with the engineers, project managers and customers to review work orders, project scope and any other requirements. They should be knowledgeable and understanding of telecommunications standards, as well as able to understand customer needs in order to provide recommendations. The Technician will consistently provide clear and concise communication via email and phone to the project manager and\or customer. The chosen candidate will provide exceptional communication skills, a strong attention to detail and high sense of urgency.

The Lead Cabling Technician can be based anywhere in the U.S. and must be able to travel frequently. This role requires up to 75% travel to customer job sites, often working out of town for extended periods.

Perks of the Role :

• Company-paid expenses : Use a company card for all reasonable, pre-approved job and travel costs—no out-of-pocket spending required.
• Keep your travel rewards : Earn hotel, airline, and rental car points using your own loyalty programs while traveling on company business.
• On-the-ground support : In most cases, local technicians will be brought in to assist you on projects, making your job smoother and more efficient.

Responsibilities :

Requirements :

What We Offer :

Physical Demands / Working Conditions : Up to 75% travel to off-site locations.  Ability to read, write, and communicate orally and written to external and internal customers and employees.  Normal vision and normal hearing with or without correction.  Ability to move boxes weighing up to 50 lbs. periodically throughout the workday.  In this position, you will need to move around the job site or office, occasionally ascend and descend a ladder to install cabling, remain in a stationary position, and continuously position yourself to pull cable or reach cabling in tight, low places throughout the day.  Must be able to perform tasks requiring hand and feet coordination and repetitive hand and wrist motions.

Optus is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law.

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