Lead Software Quality Assurance (SQA)

Full job description

Candidates must have Dental Insurance Industry experience

2. What are the MUST-HAVE technologies?

1. Test Planning & Documentation along with Testing Automation Framework Tool Expertise like playwright, Selenium

2. Quality Assurance & Testing Methodologies

3. API Testing with tools like Postman

4. UI testing with tools like playwright

5. CI / CD Integration

3. What are the MUST-HAVE Critical Skills?

1. Defect tracking and collaboration tools

2. Analytical and Problem solving skills

3. End to End testing

4. Test Planning

5.Analytical and communication skills

The Lead Software Quality Assurance (SQA) Analyst supports operational goals and objectives by working closely with software developers, SQA peers, and business stakeholders to review use cases and develop and execute test plans and test cases to ensure application development meets or exceeds business requirements.

Primary Job Responsibilities :

Perform testing on an agile team

Work with the Development Team to develop and document test plans and test cases

Review all documentation provided by the project teams and ensure full understanding of the documented requirements, technical enhancements, process development and workflow configuration required

Create and execute test scripts using manual and automated testing as specified by DQ standards

Document, communicate, and work to resolve all defects found during testing.

Seek team and stakeholder feedback on all test plans and test cases

Diagnose, troubleshoot and research application / system issues as required and propose solutions to problems; provide resolution in a timely and accurate way, while ensuring high levels of customer satisfaction

Ensure defects are entered within the DentaQuest Enterprise Defect Tracking System with an appropriate sense of urgency and monitor / track progress through resolution

Participate in all required meetings to gain additional requirement knowledge, confirm current state of project and stay apprised of any changes being made

Create reusable test plans and test case templates and processes as needed

Develop, execute, validate and document thorough and accurate regression and smoke test scenarios

Prepare documentation using tools such as Visio, Word and Excel

Participate in the testing of enterprise software upgrade initiatives

Take the primary testing role on projects that may be waterfall in nature

Presenting findings to IT stakeholders

Other duties as assigned.

Requirements :

BS degree or equivalent work experience or training in IT, Computer Science or related field

Experience using automation tools

10 years of experience in IT discipline with demonstrated progressive levels of responsibility.

5 years' experience in Software Quality Assurance and proficiency with general office productivity software

Excellent interpersonal, listening, oral and written communication skills

Excellent analytical skills, as well as accuracy and attention to details

Proven quality assurance analysis skills.

Business 'subject matter expert' (SME) experience may qualify as equivalent experience.

Understanding of IT environments and architecture

Ability to work with a minimal amount of supervision

Required to attend additional training as requested / deemed necessary

Preferred Qualifications :

Certified as a Software Test Engineer (CSTE) or Quality Analyst (CQA)

Working knowledge of Selenium with C#

Working knowledge of Specflow

Working knowledge of Microsoft Test Manager

Working knowledge of Team Foundation Server