ITM 14- Process Management Manager

ITM 14- Process Management Manager

Salary : $37.62 - $54.99 Hourly

Location : Dimondale, MI

Job Type : Permanent Full Time

Job Number : 0801-25-22-148SF

Department : Technology, Management and Budget

The Department of Technology, Management and Budget (DTMB) supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems.

About the Position

This position provides management of the day-to-day activities of the staff at the Client Service Center in its function of providing front line technical support to all State of Michigan employees and partners. This position is responsible for problem management and root cause analysis, advanced end user support. This includes setting priorities, development of operational activities and ensuring that quality information technology services are provided to customers of the Department of Technology, Management & Budget (DTMB).

Position Location : This position is located in Dimondale, MI. Candidates should confirm work location and schedule at the time of interview.

Your application for any position does not guarantee that you will be contacted by the Department / Agency for further consideration. Only those applicants interviewed will be notified of the results.

• DTMB does not participate in STEM-OPT

This position may be eligible for a sign-on bonus up to $2,500. Up to $1,250 to be paid upon new hire and the remainder to be paid after satisfactory completion of the initial probationary period (12-month period). This does not apply to current state employees.

Classifications for the $2,500 bonus are :

This position may be eligible for a sign-on bonus up to $3,500. Up to $1,750 to be paid upon new hire and the remainder to be paid after satisfactory completion of the initial probationary period (12-month period). This does not apply to current state employees.

Classifications for the $3,500 bonus are :

Required Education and Experience :

Education : Possession of a bachelor's degree with not less than 21 semester (32 term) credits in one or a combination of the following : computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics.

Experience : Three years of professional experience equivalent to an Information Technology Infrastructure, Programmer / Analyst or IT Project Coordinator P11 or one year equivalent to an Information Technology Infrastructure, Programmer / Analyst or IT Project Coordinator 12.

Alternate Education and Experience : Three years of experience as a computer programming supervisor or Information Technology Supervisor may be substituted for the education and experience.

Additional Requirements and Information :

View the job specification at : https : / / www.michigan.gov / mdcs / - / media / Project / Websites / mdcs / JOBSPECS / I / InformationTechnologyManager.pdf

Accommodations : If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy.

State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

More details on benefits for our new hires are below :