Scheduling Coordinator

Schedule Coordinator

Welcome to Northeast Radiology an Akumin Company! As a leading provider of radiology and oncology services in the United States, we are dedicated to improving the diagnosis and treatment of patients through the use of advanced technology and expert clinical and operational knowledge. Our network of owned and operated imaging locations offers a range of outpatient diagnostic procedures, including MRI, CT, PET, and more. In addition, we provide a full suite of diagnostic imaging and cancer care services, including radiation therapy, to over 1,000 hospitals and health systems across 48 states. Our goal is to make healthcare more efficient and effective for both patients and providers. Thank you for considering a career with us!

The Schedule Coordinator answers incoming calls and makes outgoing calls to schedule appointments and pre-register patients for the company's sites nationwide. Determines the needs of other calls and transfers to the appropriate personnel and ensures every customer receives the highest level of customer service.

Schedule : Monday - Friday 9 : 00am - 5 : 30pm with rotating Saturdays 7 : 15am - 12 : 45pm

Specific duties include, but are not limited to :

• Makes outgoing calls and receives incoming calls to schedule appointments and pre-register patients based on the daily Task List.
• Follows prescribed list of questions and provides standardized responses to get and give information during scheduling / pre-register calls.
• Determines needs of customers' incoming calls on the automated call distribution system and transfers to appropriate personnel to meet their needs.
• Completes any additional job duties given by the Scheduling Manager or Scheduling Lead.
• Completes any additional job duties as assigned.

Position Requirements :

Physical Requirements :

Standard office environment.

More than 50% of the time :

Less than 50% of the time :

Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.