Job Description
Job Description
Description :
Nytech Heating and Cooling —a company that started with two guys and a couple of vans doing ductwork. Since then, we’ve grown, evolved, and built a strong reputation for delivering top-tier HVAC services while staying grounded in our roots. We don’t just want someone to work for us—we’re looking for someone to work with us. That kind of partnership is how we’ve built a company culture that people love being part of.
At Nytech, we focus on client education instead of high-pressure sales and work together to create an unmatched service experience. (Just check out our reviews!)
Our Core Values : These aren’t just words—they guide everything we do
- TRUTH : It’s not about who’s right, but what’s right.
- GROWTH : Mistakes are expected—learning from them is mandatory.
- CHARACTER : We’re genuinely nice people.
- EXCELLENCE : We execute masterfully.
- OWNERSHIP : We hold ourselves—and each other—accountable.
Who You Are :
A natural communicator who thrives in a fast-paced environmentExceptionally organized and detail-orientedGreat at juggling priorities and thinking on your feetComfortable with computers and dispatching softwarePassionate about supporting technicians and delivering great customer experiencesAble to represent Nytech’ s values while working independently or on a teamWhat You’ll Do :
Dispatch field technicians based on their strengths and the nature of the jobEnsure techs are provided with all necessary job informationAssign one call at a time , and debrief after each service call before dispatching the nextTrack technician activity through “time stamps” for dispatch, arrival, and job completionVerify and manage timecards and technician recordsCommunicate with customers before dispatch to confirm their availability and payment methodInput service leads and relay them to system specialists when neededOrganize and maintain the on-call schedule for techniciansCreate weekly written reports to the Service Manager summarizing interactions with techsProvide a tally sheet report weekly to the Sales ManagerReview technician performance weekly with managementTake ownership of workflow, updates, and follow-ups to ensure a smooth day-to-day operationPerform other duties as assignedBenefits We Offer :
Compensation : Competitive hourly rate (based on experience)Health Insurance : We cover nearly 100% of your premiums and 50% for your familyRetirement Plan : 401(k) with company matchPaid Time Off : Generous PTO + paid holidaysBonuses & incentives based on performanceLife Insurance , Short-Term , and Long-Term DisabilityContinuous training and development for both personal and professional growthA values-driven work environment that feels like familyReady to Join Us? If you’re someone who thrives on coordination, communication, and keeping things running smoothly—we’d love to hear from you.
Apply now to become part of the Nytech team.
Requirements :
