General Manager (Sonic Drive Thru)
LV PetroleumMilwaukee, Wisconsin, USjob_description.job_card.variable_days_ago
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job_description.job_card.job_descriptionEnsure every guest receives a friendly, fast, and accurate Sonic experience. Resolve customer concerns with professionalism and urgency. Promote a culture of hospitality and customer satisfaction. Oversee all day-to-day operations of the restaurant. Ensure compliance with food safety, cleanliness, and Sonic operational standards. Maintain and enforce proper product preparation and portioning. Conduct regular line checks and store audits to ensure quality. Meet or exceed sales goals, cost targets, and profit objectives. Monitor and control inventory, food / labor costs, and waste. Analyze reports and identify opportunities for improvement. Implement marketing and local store promotions to drive traffic and sales. Ensure the restaurant complies with all local, state, and federal regulations. Uphold Sonic’s safety, sanitation, and cleanliness standards. Maintain accurate records, including cash handling and daily / weekly audits. High school diploma or equivalent (some college or degree preferred). 2+ years of experience as a GM or manager in the food service industry. Proven ability to lead and develop a team in a fast-paced environment. Strong organizational, problem-solving, and communication skills. ServSafe certification (preferred or required based on location). Ability to work long hours, weekends, holidays, and a flexible schedule.
Key Responsibilities : 1. Leadership & Staff Management
- Recruit, hire, train, and retain a high-performing team.
- Coach and develop team members for growth and performance.
- Foster a positive, high-energy, and team-oriented work environment.
- Schedule employees efficiently based on labor forecasts and sales trends.
2. Guest Service
3. Operations Management
4. Financial Performance
5. Safety & Compliance
Qualifications :
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General Manager • Milwaukee, Wisconsin, US
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