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Part Time Branch Office Administrator - Oregon, IL

Part Time Branch Office Administrator - Oregon, IL

Edward JonesOregon, IL, US
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Overview

Opportunity Overview : If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs partner with financial advisors to help clients achieve long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. Edward Jones serves over nine million clients. BOAs are a valued part of the client support team and contribute to our success through diverse experiences and professional backgrounds.

Role Summary : As a Branch Office Administrator, you will be a vital part of the team, providing seamless support to clients. You will support client accounts, facilitate communication, and help ensure a positive client experience. This is an opportunity to grow your career in a dynamic and rewarding environment.

Support and resources : Our team will be there every step of the way, providing :

  • Comprehensive 6-month training including an experienced peer mentor
  • A wide support network from your branch to your region and the home office
  • You'll often work independently but will have thousands of colleagues backing you

Responsibilities

  • Deliver exceptional personalized service to ensure clients feel understood and informed
  • Participate in the annual business planning process to help develop strategies for the upcoming year
  • Actively listen for situations in clients' lives that may indicate a need for additional services
  • Assist with marketing activities, including planning and executing events
  • Qualifications and Skills

  • Analytical Thinking
  • Attention to Detail
  • Adaptability
  • Conversational Skills
  • Digital Tool Utilization
  • Team Collaboration
  • Position Requirements

    Role Requirements

  • Client Service : Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional client experience. Build and maintain strong relationships with clients, referral sources, and internal client support team members.
  • Account Management : Learn and understand the financial services industry. Includes account opening, handling account transfers, and other requests as directed by the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.
  • Administrative & Operational Support : Work independently under the direction of the financial advisor. Manage scheduling, meeting materials, correspondence, and support marketing initiatives. Streamline processes by updating SOPs and supporting the branch business plan.
  • Technology : Proficiency with computers and willingness to learn new tools such as MoneyGuide, Salesforce, Microsoft Office, and other firm-provided software.
  • Company Description

    Join a financial services firm where contributions are valued. Edward Jones is a Fortune 500 company with over 9 million clients and 20,000 financial advisors across the U.S. and Canada. We are privately owned, focusing on clients rather than shareholder returns. Our purpose is to partner for positive impact to improve lives and communities. We are committed to being innovative, flexible, and inclusive, and to attracting, developing, and inspiring performance excellence and belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is a place to start or build your career. We invite you to view our Purpose, Inclusion and Citizenship Report.

    Awards and Accolades

    We are proud of our associates and recognitions. See our U.S. and Canadian awards and accolades in the Insights & Information areas of our site.

    Position Schedule and Type

    Position Schedule : Part-Time

    Position Type : Branch Support – BOA

    EEO Statement

    Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

    Recruiter

    Ronetta Lloyd

    Salary Information and Benefits

    You can also expect…

  • A culture of continuous improvement and professional development, recognizing individual contributions
  • An inclusive environment where diverse viewpoints help achieve results
  • Recognition programs and opportunities for long-term career growth, financial security, and well-being
  • Part-time benefits for eligible employees, including health coverage, savings plans, voluntary benefits, well-being programs, and retirement plans based on hours worked and applicable law
  • Compensation notes : Edward Jones offers a human-centered approach with compensation programs that may include bonuses based on branch and firm profitability and individual performance. The stated salary ranges are a subset of the total pay range and may be adjusted with merit-based increases as you progress in the BOA role.

    Country

    United States

    J-18808-Ljbffr

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