Content Strategist Job at Zone & Co in Cleveland

About Zone & Co

Zone & Co is a leading SaaS company committed to freeing finance teams from the limitations of clunky, disparate systems and manual processes. Our rapidly growing portfolio of solutions is built on the Oracle NetSuite platform (the leading cloud-based ERP software platform) and offers advanced automation and integration solutions to a wide spectrum of business-critical functions, including complex billing & revenue recognition, to off-the-shelf advanced reporting, Payroll, AP automation, payments, reconciliations, approvals and more. Zone helps over 4,000 companies worldwide work smarter, faster and more securely, whilst maximizing platform value. We do this with a growing innovation-minded team of over two hundred folks, based across North America, Europe and Asia Pacific. Our journey has only just begun and we are excited to welcome talented individuals looking to grow alongside us. If this sounds interesting to you, we’d love to hear from you!

Learn more at www.zoneandco.com or follow us on LinkedIn : linkedin.com / company / zoneandco

About the role

We\'re looking for a next-generation content strategist who\'s more than a writer. Someone who lives at the cutting edge of AI, creativity and buyer empathy – and knows how to bring it all together in a way that actually moves people.

You believe in clarity over jargon. In authenticity over fluff. You know how to take complex ideas and turn them into something that feels simple, sharp and relatable. You understand how your audience thinks, how they work, and what actually matters to them. And you make sure every piece of content reflects that.

In this role, you\'ll lead the content function end-to-end. From strategy to execution. From original insights to repeatable systems. You\'ll sharpen and scale Zone & Co’s voice – making sure it stays consistent, human, and unmistakably ours – and build a content engine that drives real business impact across every channel.

That means using AI as a creative tool, not a crutch – and never letting it take the lead. You stay ahead of advancements, experiment with new tactics, and understand the risks of leaning on AI too much. You use it mindfully to expand creativity and efficiency while keeping content authentic and buyer-focused. You\'ll also coach writers on how to use AI responsibly and effectively, raising the bar for how we create. Alongside that, you\'ll partner closely with SMEs, sales, product and marketing, to consistently deliver content that educates, inspires, and converts.

This role is responsible for exemplifying excellent customer service and the Company core values, culture, policy and procedures at all times.

In this role, you will

• Own and execute the global content strategy, aligning it with business goals and audience needs.
• Use AI tools and workflows to boost efficiency, scale production, and track performance.
• Apply SEO, AEO, and GEO strategies to maximize content reach and discoverability.
• Manage contractors and cross-functional teams to deliver high-quality, on-brand content on time.
• Lead content ideation, develop engaging assets across multiple formats, and manage the content calendar.
• Analyze performance, optimize based on insights, and report results against KPIs.
• Repurpose content into videos, infographics, and interactive formats to expand impact.
• Mentor team members, provide feedback, and establish best practices for consistency and innovation.
• Stay ahead of trends, tools, and competitor strategies to keep content competitive and cutting-edge.
• Partner with marketing and design teams to deliver compelling content across the customer journey.

Let\'s talk about what you need to excel

Benefits

At Zone, our benefits are designed to enrich your life beyond the workplace. Recognizing that work is just a fraction of your overall life experience, we are dedicated to providing robust support. As a fully remote company, we prioritize flexibility and balance. Explore our comprehensive list of benefits at Zoneandco.com.

Zone and Co is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

We strongly encourage candidates of all different backgrounds and identities to apply. This is an opportunity for us to bring in a different perspective and we\'re eager to further diversify our company. Zone & Co is committed to building an equitable, inclusive, and supportive place for you to do some of the greatest work of your career.

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