Payment Poster (Medical)

Job Description

Job Description

Description of Responsibilities

The Patient Payment Specialist supports the Finance Department by addressing patient account inquiries and ensuring accurate financial communication. Responsibilities include managing the Patient Accounts Receivable report, preparing and distributing statements, handling payment related calls, reviewing Explanation of Benefits with patients, and processing Copay Waivers. The role also involves assisting with various administrative tasks to support daily departmental operations.

Reporting Relationship

Revenue Cycle Manager

Scope of Supervision

None

Responsibilities include, but are not limited to :

• Accurately post patient payments, including checks, credit card transactions, and electronic fund transfers
• Reconcile daily payment batches and ensure proper allocation to patient accounts
• Review and resolve payment discrepancies, denials, and unapplied balances
• Communicate with patients regarding payment inquiries and account status
• Collaborate with billing and collections teams to ensure accurate financial records
• Maintain compliance with HIPAA and internal financial policies
• Assist with month-end reporting and audits as needed

Required Skills / Abilities :

Qualifications and Preferred Skills

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions in this job description :